Acrobat 8 download and new SN

[bradd27937427]

How do I get a new serial number and installer for Acrobat 8?

I have Acrobat 8 license.  I have new hard drive.   I see Acrobat 8 (and CS3) activation servers were retired.

Adobe says to get old SN and ask Adobe for 1.) a new SN; and 2.) new installer

from link:  Download Acrobat 8 and Acrobat 9

Receive a new serial number and installer  Get a new serial number and installer so you can reinstall Acrobat 8 successfully. These special versions do not require activation.

[kglad]

https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

[bradd27937427]

Your link has same info on link I posted, but no help.   I still need new SN and installer. 

[kglad]

did you click that link?

did you read the info on that page?

in particular, did you see this?

[bradd27937427]

That link was nested in link I had previously posted.

I did read info at link I posted (and your link)

I have an adobe ID.  Getting into Adobe does nothing to help with the problem - except point me here.

Here I am....

[kglad · Accepted solution]

did you enter your acrobat 8 serial number and click submit?

[bradd27937427]

Problem solved.  Thanks Kglad.  

Since I have an ID, and was signed in aleady, when I click on Sign in, it skips sign in and took me to spot to input my old SN.  It gave me new one and gave me link to new installer.  

All set.  Thanks for the persistence Kglad.

[kglad]

you're welcome.

[xiaoqingsun]

I bought Acrobat 8 software years ago working with my XP system.  Recently, you deactivate my software (Acrobate) and let me download an Akamai_NetSeession_installer.  The disappointment is the installer doesn't work on my PC, please let me know how to let my Acrobate work again for me.

[John T Smith]

CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929

-you MUST use the special serial number AND the special installer you download, not your originals

-above includes a link to get the special version AND links to help with activation problems

-more information on activation problems with the new version https://forums.adobe.com/thread/2385900

[xiaoqingsun]

I mean when you click on the Akamai_NetSeession_installer.exe file, nothing happens.

[kglad]

use a different browser but unless you have an old os, it's probably not compatible with your os.