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DianaCTC
Participant
October 18, 2019
Question

Acrobat DC installation failed, error code EX20

  • October 18, 2019
  • 0 replies
  • 261 views

I am having trouble to install Acrobat DC using the Creative Cloud desktop app on my new computer after I successfully installed Indesign, Illustrator, Photoshop using the same app.

 

Tried a few times, installing stops at around 30% after 'extracting', and then got a Retry button. Installation failed, error code EX20. Tried to 'retry' installation a few time already, all failed.

 

Please HELP!!

 

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