Activating a machine that is offline

[Plat Sierra Vista]

This is not an After Effects issue but since I was forced to pick a product, I picked that since I have it.

I work as a contractor for the government in a secure building. I can't connect my machine to the internet because of network regulations. (They're ridiculously stupid but I have no say over it.)

I used the offline computer to generate a Request Code.

I went to www.adobe.com/go/getactivated and used the generated Request Code as well as the product's Serial Number in the fields specified therein.

Instead of getting a Response Code, I get 2 'Invalid' errors, one for each of the numbers I enter. I have checked them for accuracy repeatedly. They are correct, yet the Adobe site insists they are wrong.

Any help would be appreciated. Thanks.

[Dave Merchant]

These public forums cannot provide any help with licensing and activation - you need to contact Customer Services who will be able to check the information you're entering.

[Szalam]

I'm looking forward to hearing about your experience with this process. My full-time job is in a similar situation and I'm considering pushing for us to get CC at work.