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Activation Code problems.

New Here ,
Jan 07, 2016 Jan 07, 2016

I've purchased Adobe CC and have an activation code.  But my current installation, which expired, has not recognized it.  I've retried entering the activation code but it now says it was already used.  What do I need to do?

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Jan 07, 2016 Jan 07, 2016

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Jan 07, 2016 Jan 07, 2016

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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New Here ,
Jan 07, 2016 Jan 07, 2016
LATEST

I suspected this.  Thanks.

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