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Activation help

Guest
Mar 10, 2012 Mar 10, 2012

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Hi, I have received my serial number for CS5.5 design premium but it only seems to activate indesign and acrobat pro x.  Flash, dreamweaver and fireworks all say activation failed (and there is nowhere to enter a serial number).  I get an error 127:19.

Help.

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Adobe Employee ,
Mar 10, 2012 Mar 10, 2012

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Danielle9631 to resolve your activation issue you will need to contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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LEGEND ,
Mar 11, 2012 Mar 11, 2012

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Where the non-working apps ever installed as separate products? The code seems to indicate that there is a conflict of that sort. Otherwise they shoudl all just latch on to the suite serial no matter which program was used first to activate the whole shebang. in any case, perhaps some of these solutions help...

Mylenium

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Mar 11, 2012 Mar 11, 2012

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Hi,

All the product are the part of the Design premium suite and Indesign and acrobat has got activated but not the oher product , this is something which can't happen because the activation doesn't happen product based , if its activated then the complete suite gets activated.

If you are located in New Zealand , if yes check after chaging system clock to the US (pacific standard  time) and then activate and check.

also we need to know exact error message , a screen shot will help.

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