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Answered

Activation MX

Forum|Forum|13 years ago
February 4, 2013
2 replies
510 views

I had to reinstall XP today. I also reinstalled Dreamweaver MX, inserted the Reg number and got the green tick, but it won't activate online. Obviously it was activated when I originally installed it. What can I do? Don't want to upgrade as I am now retired and only maintain two small sites.

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Correct answer John Waller

Try http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html

Community Expert

Correct answer

Community Expert

Try http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html

Known Participant

Hi John,

Thanks for the info, worked first time! You're a star.

Legend

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.

Here are some links to help make contact:

http://www.adobe.com/support/chat/ivrchat.html

http://www.adobe.com/support/download-install/supportinfo/

Known Participant

Hi Ned,

Thanks for your help, used 'live chat' but they were unable to help even though the information was available