Activation pop up screen

Forum|Forum|10 years ago
June 5, 2015
2 replies
1629 views

I've been using Photoshop & Dreamweaver for years. All of a sudden it's asking me to activate every time I open either program. I go through the process, it recognizes my serial number, tells me I'm "successfully" activated, then the programs open. However, every time I close the program and open it again, I have to go through this whole process yet again. Sometimes it tells me I have 25 days to activate. Why is this happening and how can I get rid of this pop up? Whats going on? Also, the phone numbers listed for phone activation do not work. Online my only option appears to be this forum. No real person, no information.

This topic has been closed for replies.

Govardhan.V

Participating Frequently

This is an typical license files corruption issue .

Are you using Windows computer or Mac ?

Also let me know if you have serial numbers for all Adobe standalone apps installed on your computer ?

hummingbirdBarbAuthor

Participating Frequently

Sorry for the delay. I'm just now trying to open Photoshop. It pops up my serial number for both Photoshop and Dreamweaver. Those are the only two programs I use occasionally. It's silly to pay for a monthly use fee when I so seldom need them. I have the original disks with serial numbers on the box. All this started when my husband bought a new computer and installed the disks onto it. I'm not sure if he's having this problem as he rarely uses Photoshop and never uses Dreamweaver.Thanks for you assistance!

From: Brucgovn <forums_noreply@adobe.com>

To: Barbara Haaland-Michaels <barbhm2000@yahoo.com>

Sent: Friday, June 5, 2015 7:48 PM

Subject: Activation pop up screen

Activation pop up screen

created by Brucgovn in Downloading, Installing, Setting Up - View the full discussionThis is an typical license files corruption issue .Are you using Windows computer or Mac ? Also let me know if you have serial numbers for all Adobe standalone apps installed on your computer ? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7614736#7614736 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7614736#7614736 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.