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Add a new person to my plan? Operate her and my own computers independently

Explorer ,
May 28, 2022 May 28, 2022

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I have an account. I also have a new laptop.

I know the policy about two computers are ok as long as two users are Not On them at the same time.

 

I want to add my wife to my plan, so that she can operate independently on her new laptop.

On my side, I want to make sure you have my new laptop.

 

I understand I have to pay for a new user, but I was wondering if there was a family type plan, as well? 

I need to start ASAP as we are on a 4 month, SW U. S. trip and have thousands of images already.

 

Thanks.

Michael
<West Hartford, CT>
TOPICS
Activation , Installation , New user

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Community Expert ,
May 28, 2022 May 28, 2022

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Adobe does not have a family plan, and a subscription may not be shared

 

Each person must have his/her own subsbscription

 

http://www.adobe.com/legal/licenses-terms.html

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Explorer ,
May 28, 2022 May 28, 2022

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Thank you John.

I do want my wife and I to operate individually with our own accounts, but see our situation.

Need to know how to accomplish this.

Situation is:

Me

Adobe Member w/LR/PS Subscription

Apps Not Installed (was using ON1 for the last two+ years}.

Have a New Laptop that probably does not appear in account.

I want to download and install the LR/PS package on my new laptop.

 

My wife

When I went to ON1, she alone used my LR/PS on her computer.

<we had shared useage, only one of us at a time, ...with me offline permanently>

I had uninstalled it from my computer, in prep for installing ON1

Wants her own account.

Already has LR installed and operating.

Has her own computer.

Needs to open a new account, but her computer is already recognized.

 

Anyway, we want to have our individual accounts.

I need to install the apps. I have an account.

She does not need to install the apps. She does not have an account.

Michael
<West Hartford, CT>

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Community Expert ,
May 28, 2022 May 28, 2022

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First https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

 

When you have a subscription
-sign in to your account with your ID and password
-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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Community Expert ,
May 30, 2022 May 30, 2022

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consolidating all of the above,

 

1. your wife needs a subscription of her own.

 

2. once she has that, on her computer she should sign out of her cc desktop app (that's using your adobe id), and then sign in using her adobe id. http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

3. on your computer, using your adobe id to sign into adobe.com, you should install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

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LEGEND ,
May 30, 2022 May 30, 2022

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In the new subscription world, you don't need to unininstall. Just sign out, then sign in with the other Adobe ID. Done!

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