Adobe로부터 이메일을 받았습니다. ID 로그인을 하지 않을경우 삭제..

Question

hi, i got the e-mail from adobe. "my account will be deleted"
 
하지만 저희는 지난 3주전 Adobe Creative Cloud 제품을 구입한 적이 있습니다. 그런데 로그인을 6개월이상 하지 않아 삭제한다고 하니 당황스러울 뿐입니다.
 
확인부탁드립니다.
 
ID : REMOVED
[personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]

John T Smith · Answer

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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