Copy link to clipboard
Copied
Perhaps some stupid questions, but: I bought a licence of Acobe Acrobat Pro DC and got a serial number of this kind (the numbers are changed): <Removed by moderator>
I started with a test trial of the software.
I'm logged in as "Uwe".
Where can I type in these serialnumber?
How can I see that my product is really registered?
In my account under "Abos und Produkte" I cannot see this Software as registered (but four other applications are shown there as registered).
Thanks for your help.
Greetings,
merlinuwe
Copy link to clipboard
Copied
the serial number is 6 groups of 4 numbers, Find your Adobe product serial number quickly
open acrobat and click help>activate (or register or something similar) to enter your serial number.
if you only see help>sign in you may have the subscription version of acrobat dc.
Copy link to clipboard
Copied
Sorry, I cannot find my serial number by using the link.
I can logout myself. When I log in again, I'm asked to licence the software. When I chose, there are 6 fields to put in the serialnumber. But I only have a number like APROW1-1234-1234-1234-1234
How do I get a useable serialnumber?
What is a "subscription version" and how can I find out if I have such a version, please? (I ordered a teacher-licence, perhaps this has something to do with the registration?)
Copy link to clipboard
Copied
if you see those 6 fields, you have the stand-alone version ready to license (if you had the serial number).
if you've waited, at least, 1 business day pst after your order for payment to be processed without receiving your serial number: contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html