Adobe Application Manager cannot connect to Internet on Mavericks

Question

I recently re-installed Mavericks 10.9.6 on my late 2013 MacBook and then downloaded and re-installed CS6 from my Adobe account. Now I'm unable to use CS6 apps because the Adobe Application Manager cannot connect to the Internet to let me sign in. I've had two chat sessions with support staff, one call with support staff, followed all instructions here: https://community.adobe.com/t5/download-install/how-to-resolve-no-internet-connection-error/td-p/5190798

CS6 worked fine for the 7 days it ran in trial mode after the re-install. It's just that AAM does not seem to be able to connect to Internet when all other apps can. And so it does not let me use my paid, registered, and licenced version of CS6 on MacOS X Mavericks.

Nothing has helped so far. Has anybody here been able to resolve this?

pranavb62361477 · Accepted Answer

I have now been able to install a newer version of the Adobe Application Manager (version 10 for Mac) on Mavericks. I could not initially sign in using my Adobe account user and password in AAM. I had to use my Apple log in to sign in via that connected account (I guess Google or Facebook would have worked as well). Once I could sign in, AAM was able to connect to the Internet and verify my product registration.

Peru Bob · Answer

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.

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