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Blackwoodfx
Participant
June 21, 2012
Answered

Adobe applications hidden underneath Apple OS X menu bar. I can't move the application window.

  • June 21, 2012
  • 38 replies
  • 46170 views

I cannot move the Photoshop application window. It is stuck/hidden underneath of the Apple OS X menu bar. I can't see the maximize, minimize, etc buttons and I cannot grab the frame of the window to drag it around the screen. Extremely frustrating. I've tried reseting the the window, quitting the application and re-opening it, logging off/shutting down and rebooting, etc. Nothing works. Maddening.

Help appreciated.

    Correct answer Blackwoodfx

    FINALLY RESOLVED: Running in multi-window configuration, there is an Adobe software bug that will cause the top portion of the application to hide underneath of the OS X menu bar. Once this happens, you cannot maximize or minimize the application frame, or move it around the screen. You're stuck! To fix this problem, turn off multiple monitors or engage "Mirror Mode". The application frame will then jump out from under the menu bar.


    Incredibly frustrating bug but glad to see it can be user-resolved.

    38 replies

    Show previous replies
    runbgn
    runbgn
    Participant
    April 5, 2016

    Still happening, could narrow it down to:

    It's happening when your secondary monitor's top above your primary:

    screenshot osx settings/monitors:

    http://adobe.ly/1USlQnP

    brianm94651311
    brianm94651311
    Participant
    March 31, 2016

    2016! Still happening! These seems *crazy* to me. Esp w/ CC - must be able to roll out an update, right?? #SoConfused!    (FWIW, the "hack" solution that worked best for me was click Window -> Application Frame (unchecking it / checking it, seems to at least resize everything).

    B
    BoaNeo
    Participant
    February 27, 2016

    Thanks for the fix - mirror worked for me, but jeezuz effin' christ Adobe! This has been an issue for years - how bloody hard can it be to fix it?

      hexcel
      hexcel
      Participant
      January 13, 2016

      This isn't an Adobe issue. I'm seeing the same thing in MS Outlook, FWIW. This must be an OS X issue.

      J
      James Pageau
      Participating Frequently
      January 13, 2016

      An alternative way to get it out from under the menu that may work well for some is to hold down option and grab the bottom edge of the window to resize it.   Resizing that way pulls the top in proportionally to the bottom. This is a little less disruptive than messing with window settings.   You can also set the top menu to autohide in the General preferences panel of OSX, but I personally don't like working that way.

        D
        Danijo1
        Participating Frequently
        January 12, 2016

        Another way to make it move (probably easier) is to hit F3 (or whatever the button/key command you have to allow you to view all your open windows/programs) and drag it to your main screen and it should let you grab a corner and it will snap back in front of your menu.

        N
        Nebulous_Dawn
        Known Participant
        December 30, 2015

        It is still happening 30 dec 2015, can't believe Adobe have still not fixed this!

          theJunction
          theJunction
          Participant
          December 30, 2015

          This is not a solution. Mirroring to move it is a hack. There is no excuse for not fixing this. Sketch doesn't do this, Axure doesn't do this, Basamiq doesn't do this. In fact, no other program I've ever used does this. We will not be renewing the subscription for our company next year, because Adobe clearly doesn't care about it's users or it wouldn't take this long to address this.

          iteracijaa
          iteracijaa
          Participant
          November 27, 2015

          I found a much faster solution. Just  press ctrl + UP and drag the window from monitor 1 to monitor 2. Voila, "uncloged".

            N
            Nebulous_Dawn
            Known Participant
            December 30, 2015

            This worked for me, and I agree much faster than the other solution.

            bnlevan
            bnlevan
            Participant
            October 13, 2015

            From what I have found, you need to move the program to the larger monitor. go to system preferences and go to display. Under display go to arrange. Next, find the screen that has the toolbar on it and drag it to the larger screen. It worked for me. I have a macbook pro and I have a 27" monitor attached to it. Hope this works for you!

            Z
            zumikon
            Participant
            November 5, 2015

            What has worked for me is selecting Window: Application Frame from within the Adobe Application (InDesign in my case).

            M
            meta-lingo
            Known Participant
            October 5, 2015

            I constantly run into this problem when I have multiple monitors going because Adobe apps that were sized for a larger monitor will open up on the smaller one the next time they're launched and extend beyond the edges.  I just realized you can drag windows around in Mission Control, so you can press F3 to see all running apps, then drag the application over to the larger monitor where you can then grab the toolbar, edges, etc.  Hope that helps someone!

              N
              Nukemedia
              Participant
              September 28, 2015

              A better solution is to shift and drag a resizing edge you can reach, this will scale the whole window into view....

                J
                James Pageau
                Participating Frequently
                November 24, 2015

                Never noticed the shift drag behavior before.... that is a handy way to fix this.  I also noticed holding option is similar but only scales opposite sides.

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