Adobe CC Activation Limit on Same Computer??

Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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I have Adobe CC on both my laptop and my main studio computer. However, every time I open an Adobe CC program, this dialogue opens up and says I have to deactivate a device before continuing. "This device" is the same computer called "STUDIO". Why does this happen every time I try to use a CC program?

 

Scott

 

Adobe Limit.png

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Activation , Creative Cloud

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Are you using a dual boot?

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Nope. Regular system.

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Adobe Community Professional ,
Jul 30, 2021 Jul 30, 2021

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Try going to Adobe Customer Service (make sure to sign into your Adobe account first) and ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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