Skip to main content
Participant
June 7, 2019
Beantwortet

Adobe CC apps and MacOS Catalina (What's broken? What's not?)

  • June 7, 2019
  • 39 Antworten
  • 92534 Ansichten

Has anyone installed the Beta 1 of MacOS 10.15 (Catalina) and tried to use Creative Cloud applications?

If so, which Creative Cloud applications/features work and which ones do not?

Please note: this is not a question about Adobe Creative Cloud support of MacOS 10.15 Catalina (which is distinctly different from whether or not applications or features work).

This is also not a criticism of the Adobe teams; even with early access to new versions of MacOS (which the Adobe dev teams may not have), compatibility updates take a long time.

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Jeffrey_A_Wright

Thank you, everyone, for your interest in 64-bit support for Adobe applications that are included with a Creative Cloud membership.  Since this discussion was last active additional information has become available. Please see https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html for important information both before and after upgrading to macOS 10.15 and later.

39 Antworten

Btbw69
Participant
August 13, 2019

My only choice is to use cmd+option and to use one if my external SSD as disk .... not very convenient :/

Btbw69
Participant
August 13, 2019

hello since this morning I have an error message when I tried to open photoshop saying that my disk is full .... I have 60go+ free on my HD ... I m running latest version of Mojave

any solutions ?

Thank you.

Participant
August 12, 2019

Hi

Updated to 10.14.6 (18G87) and Lightroom struggles to use more than one core. Normally HDR or merging will see the app using several 100% of CPU usage. But now its capped at 100%, sometimes 100.9%

Participant
July 27, 2019

Well, people, I don't know about you but Lightroom 5.7.1 works just fine on my Catalina beta 3. Yes, from the time before Classic, when Lightroom was just Lightroom.

Participating Frequently
July 24, 2019

MacOS 10.15 Beta (19A512f)

Participant
July 17, 2019

I am having issues saving files within Photoshop. Using most up-to-date CC and Catalina versions


These issues are not constant, but frequent and troubling enough to give a complete headache/breakdown;

1. It seems to only save in the folder that is first selected when the 'save to' dialog window opens. And though you can select alternate folders, its will always revert to saving to the original folder without notice.

2. When choosing to save a different format it won't automatically change the file extension name. e.g. after choosing to save as JPEG from the format dropdown, the file name will remain 'example.PSD'

3. Not saving at all. This one is a *REAL* headache. Though the system appears to save, and even though the photoshop artwork tab will even change to the new saved file name, the file can not be found on my system.

I have only really been experiencing major issues with Photoshop. Though my system (MacBook Pro 2015) has become increasingly sluggish since the update.

Participating Frequently
July 17, 2019

I upgraded to Beta 4 (10.15 Beta (19A512f))  this morning, and lightroom and photoshop seem to be working better.  Just my 2 cents.

SteddyShots
Known Participant
July 17, 2019

Can you confirm if the permissions issue in Lightroom is fixed in beta 4? And if you are referring to Lightroom or Lightroom Classic or both? I assume the permissions issue (other than using the temporary hack noted above won't be fixed until Adobe pushes an update rather than it being fixed via an Apple update. Would be great to hear if beta 4 does however?

Participating Frequently
July 7, 2019

2017 macbook pro, macOS 10.15 beta 3 (19A501i), lightroom cc and photoshop.

starting lightroom classic gives:

Lightroom can not write to the following directories:

until the problem is resolved syncing from lightroom

may not function correctly.

/System/Volumes/Data

If you hit ok to continue It kinda works.  importing, exporting, editing, all seem to work.  Opening a file in photoshop does work, but it does not return the edited file to the lightroom library, one must synchronize the folder you were working in to locate the file and put it back in to the lightroom cc catalog.

Curiously /System/Volumes/Data is part of the 'new' 10,15 file structure, I wonder why Lightroom CC is even looking there. There is a file named .adobeTemp at that location, but it is 755

Participant
July 7, 2019

The issue you're reporting stems from the simple fact that any "older" application that stored or synced any information, links, data, etc. within or co-mingled with the MacOS System files cannot any longer access (or write) to that volume. MacOS Catalina runs in a dedicated, read-only system volume; user data and files in another – transparently linked by a new logical link called a "firmlink". Check out this illustration and link: https://www.macobserver.com/tips/quick-tip/reference-all-about-macos-catalina-system-files/

The Catalina System volume is secured as "read-only" and user files like applications cannot write to that volume.

Participating Frequently
July 8, 2019

TNX

So Adobe is not following the Apple HUD guidelines and they are writing files outside of the User space?  Say it ain't so ;-)

edrisinger
Participant
July 5, 2019

I have run into the fact that Bridge opens and spins.  It will not sync and open correctly.  I have only been able to force quit it, but totally not available to use.

Abambo
Community Expert
Community Expert
July 5, 2019

Disable all plug-ins. If that works you may enable case by case the plug-ins until you found the culprit.

ABAMBO | Hard- and Software Engineer | Photographer
dakosherfrog
Participant
June 29, 2019

The apps seem to be running just fine. But neither nor Lightroom seem to have access to external drives. I can start lightroom with a catalog located on an external drive but there is no access to the original photos located on an external drive. Same with Photoshop.

It's a very early Beta so I don't find it scary.

Participating Frequently
June 29, 2019

I called Apple and returned to Mohave. Thanks

Participant
June 28, 2019

I have installed Catalina on a test laptop - it had CS6 adobe apps - the uninstaller of which would not work as would none of the apps themselves - the installed for Adobe Creative Cloud apps seems to work but they all stall at various points - with the Desktop installer at 43% - I guess its harder to understand when something partially works... I assume that this will get sorted out in the next upgrades on both sides of that fence. Lets hope that the Apple Adobe CC environment works a little more in sympathy than is the case now.

Nancy OShea
Community Expert
Community Expert
June 28, 2019

oceanc58702764  wrote

I have installed Catalina on a test laptop - it had CS6 adobe apps

Why would anyone attempt to run CS6 on Catalina?   CS6 installers do not work on Sierra much less Mojave. 

Nancy O'Shea— Product User & Community Expert
Participant
July 3, 2019

Because they were there, I was simply objectively stating what was my direct experience to corroborate others experiences with mine - I dislike the "Why would you..." attitude of your remark - how is that at all helpful.

Im more interested in the fact that the installers for Adobe CC run but then stall at some midpoint - consistantly the same midpoint at each run -

I take it from other comments that if the CC apps were incumbent in the mac when the beta was loaded then they run ok mostly - however I am more interested in finding out if this stalling behaviour is endemic specifically to the beta version of Catalina or not.