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Inter-AguDistancia
Participant
October 16, 2014
Question

Adobe CC Download firewall problem

  • October 16, 2014
  • 1 reply
  • 737 views

We are using in our Campus Fortinet as a firewall and we have problem downloading the Apps. The error say "Installation Failed: The download appears corrupted, Please try again after few minutes. (-60)", We open or By-pass the following servers URL's:

    • ccmdl.adobe.com:80
    • swupmf.adobe.com:80
    • swupdl.adobe.com:80

But have the same error.  Please help.

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 16, 2014

Inter-AguDistancia you can find information on how to configure the firewall in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I
Inter-AguDistanciaAuthor
Participant
October 17, 2014

I tried to dwonload directly but is not working.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 17, 2014

Inter-AguDistancia have you reviewed the Adobe Creative Cloud Service Access Documentation for IT section of Creative Suite Enterprise Deployment - Creative Suite Enterprise Deployment | Adobe Developer Connection?

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