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I am migrating to a Mac Pro from a PC. I have a CC subscription and want to download it to the new Mac, but when I click on the downloaded file, a screen pops up with my name, and asks me for a password. I put in the Adobe password, but it "bumps" up and down, as if the password is wrong. I've tried this several times. What should I do?
The "bumps" behavior is indicative that it is the Mac that is asking for your Mac password, not Adobe's software (Adobe software does not involved "password"s).
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The "bumps" behavior is indicative that it is the Mac that is asking for your Mac password, not Adobe's software (Adobe software does not involved "password"s).
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Thank you so much. It's exactly what I needed to know.
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You're welcome
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