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drmono
Known Participant
August 8, 2017
Answered

Adobe CC Invoice Details

  • August 8, 2017
  • 1 reply
  • 1162 views

Hi,

Is there a way to add my company details to the invoice for CC subscription? All I can add at the moment are the payment details (name, vat number, post code, company name and credit card details). I also need to add full address.

Thank you.

This topic has been closed for replies.
Correct answer Kanikas

Hi Drmono,

As you mentioned that you want to add the company address to the invoice, I just wanted to inform you that the format of invoice remains the same as it is designed as per policies & guidelines which are accepted legally.

You may Contact Customer Care for help and information.

Feel free to update the thread for any additional questions.

Thanks

Kanika

1 reply

Kanikas
Community Manager
KanikasCommunity ManagerCorrect answer
Community Manager
August 8, 2017

Hi Drmono,

As you mentioned that you want to add the company address to the invoice, I just wanted to inform you that the format of invoice remains the same as it is designed as per policies & guidelines which are accepted legally.

You may Contact Customer Care for help and information.

Feel free to update the thread for any additional questions.

Thanks

Kanika

drmono
drmonoAuthor
Known Participant
August 9, 2017

Thank you Kanika. I'll contact the customer care then.

cédrice19140322
Participant
February 26, 2018

Hi Cédrice19140322,

Sorry for the inconvenience!

As I understand, you are not receiving correct invoices from Adobe. I would request you to kindly Contact Customer Care for help and information.

Thanks

Kanika


Hi Kanika

this is just the problem

this contact customer care is really non responding to a simple single question

if i still get wrong invoices, i will cancel my membership

is there any other channel, a direct telephonic contact?

thanks