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Merlin Reza Druzinec
Inspiring
February 12, 2017
Answered

Adobe CC thinks my Local Hard Drive is a Network Location

  • February 12, 2017
  • 5 replies
  • 21700 views

There is nothing, no page, no nothing about my Issue, except for an entry in the Documentation, which, unfortunately, doesn't help at all. This is one of the weirdest errors I've encountered with a program to date:

Whenever I want to install Illustrator on my new SSD, I get the error "Specified installation directory is a network location" with exit code/error code 176:

Exit Code: 176

-------------------------------------- Summary ----------------------------

  • 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Can't install to a network location

FATAL: Error occured in install product workflow with error code 176 error message


Though, my SSD is a local drive connected with the standard SATA3 Cables - there's no networking going on at all over there.

The only thing I could think of here is, that I had them installed on another drive which then I had to remove and that messed something up. That said, I had to manually delete all the entries in the Registry as the program (Illustrator) was still shown as Installed, but couldn't be launched as the drive was missing. I can install other products fine, I *have* changed my Temp and Program Data folders to the new Drive I got as a replacement.

How do I resolve this? Thanks in Advance!

This topic has been closed for replies.
Correct answer Merlin Reza Druzinec

Alright, I did, infact, get an answer.

The thing is, Adobe still has a copy saved in the registry as "installed", yet the harddrive it was on isn't in the computer anymore.

Here's what you'll have to do:

Try to run the Adobe CC Cleaner Tool via this link: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

(or https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) And try to ""uninstall"" ALL products given there if these are the ones you're facing your problems with. This will not uninstall any applications on your computer if done correctly (and if it does, it wouldnt be a huge problem, would it?), but rather remove any entries that CC still has in your registry.

Then proceed to install your new apps.

There are other ways that might help too, which the supporter mailed to me, but this one was the one that worked.

If it doesn't, please reply and I'll try to help you (and possible other victims of this annyoing bug) too.

Have a great day!

5 replies

Theclaybrick
Participant
November 14, 2020

I had exactcly the same issue and it was solved the same way you did. Thank you !!

July 30, 2020

Thanks for this! This problem has been giving me a headache for a week now.

Participant
July 18, 2019

Thank you! This worked for me and only took a minute to do.

Merlin Reza Druzinec
Inspiring
February 19, 2017

This is some kind of bump, if there's no solution for this problem (apparently there is one other single person experiencing this too), then I'll bother the official Support and post the results here.

Participant
March 10, 2017

Did you get a userfull answer from the official support? I'm facing the same problem!

Merlin Reza Druzinec
Merlin Reza DruzinecAuthorCorrect answer
Inspiring
March 12, 2017

Alright, I did, infact, get an answer.

The thing is, Adobe still has a copy saved in the registry as "installed", yet the harddrive it was on isn't in the computer anymore.

Here's what you'll have to do:

Try to run the Adobe CC Cleaner Tool via this link: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

(or https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) And try to ""uninstall"" ALL products given there if these are the ones you're facing your problems with. This will not uninstall any applications on your computer if done correctly (and if it does, it wouldnt be a huge problem, would it?), but rather remove any entries that CC still has in your registry.

Then proceed to install your new apps.

There are other ways that might help too, which the supporter mailed to me, but this one was the one that worked.

If it doesn't, please reply and I'll try to help you (and possible other victims of this annyoing bug) too.

Have a great day!

Just Shoot Me
Legend
February 12, 2017

What OS are you using?

Is the drive connected to a port that is set as a RAID array?

Is the drive connected to a port that is not included in the standard Chipset, IE on a port that is included in an add-on chip?

When was the last time you rebooted your system?

Merlin Reza Druzinec
Inspiring
February 12, 2017

Im using Widnows 10, my Drives arent set up as a raid. They are connected to the standart chipset via SATA III, I didn't change anything there.

It's worth noting that this only happens to Illustrator, Photoshop and Dreamweaver as far as I'm aware now.

Merlin Reza Druzinec
Inspiring
February 12, 2017

It seems I can't edit threads, and I dont know why this question was marked as "might be answered", but the problem remains. Also, I frequently reboot my system (every 12h-24h)