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campbellma
campbellma
Inspiring
November 4, 2019
Answered

Adobe Cloud 2020 support for High Sierra

  • November 4, 2019
  • 4 replies
  • 20972 views

Is there any word on whether or not Abobe Cloud 2020 next year will still support Macs using Sierra or High Sierra (OS X 10.13.6)? I noticed Adobe Cloud typically supports the latest 3-4 versions of MAC OS. So currenlty the Adobe Cloud supports Sierra, High Sierra, Mojave, and Catalina.  Apple has dropped OS updates for Macs that dont have a GPU with the Metal API for Mojave and up. This means people with Macs with older GPUs that dont have the Metal API and can't upgrade thier GPU, wont be able to update to Mojave and later. So I wanted to know if there was a time table for when Adobe would move on and go with Mojave and later, dropping support for Macs with Nvidia cards and other non Metal API cards? 

This topic has been closed for replies.
Correct answer Tacafy大尉

macampbell_09 Good morning.
Photoshop 2020 works with High Sierra.
Please refer to the following help.

 

https://helpx.adobe.com/photoshop/system-requirements.html

 

The next year (2021?) Release will be a future story,

so I don't think anyone can understand at this time.

 

4 replies

E
elizabathannxo
Participant
January 6, 2021

Ast of October the 2021 versions of most Adobe Products dont work on Mac OS High Sierra or earlier. You must have Mojave and you cant get Mojave unless you have a Mac made around 2012 or 2013 (it cant have an nVidia GPU in it because those are no longer supported). For Windows user you must be on Windows 10. even though Windoews 8 and 8.1 will continue recieving support from Microsoft until 2023, Adobe has moved on.

 


Photoshop 2021:
https://helpx.adobe.com/photoshop/system-requirements.html

Illustrator 2021:
https://helpx.adobe.com/illustrator/system-requirements.html

After Effects 2020:
https://helpx.adobe.com/ie/after-effects/user-guide.html/ie/after-effects/system-requirements.ug.html

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 6, 2021

    Direct Download Links https://prodesigntools.com/tag/ddl MAY help
    -you MUST do what it says in Note: Very Important Instructions
    -https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions


    When you do have a download, be sure to copy it to at least one external device
    -a usb flash drive or hard drive, or write to a DVD

      Tacafy大尉
      Tacafy大尉Correct answer
      Legend
      November 4, 2019

      macampbell_09 Good morning.
      Photoshop 2020 works with High Sierra.
      Please refer to the following help.

       

      https://helpx.adobe.com/photoshop/system-requirements.html

       

      The next year (2021?) Release will be a future story,

      so I don't think anyone can understand at this time.

       

        paulc35679699
        paulc35679699
        Participant
        February 17, 2021

        It does NOT work with High Sierra 10.13.x, it clearly states min needed is Mojave 10.14. 

        T
        Test Screen Name
        Legend
        November 4, 2019

        I doubt there is a timetable. More likely they are going to be driven by

        (a) Apple's developer plans - there comes a point where supporting a wide range of systems is a lot more work (it basically becomes two different products)

        (b) Counting seats- Adobe will know what systems their users use, and plan accordingly.

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