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January 6, 2017
Answered

Adobe Creative Cloud Cleaner tool will not run

  • January 6, 2017
  • 2 replies
  • 1654 views

My ACC kept crashing as soon as it started.  I've tried the posted fixes.  However the cleaner tool will not run (as administrator)  I've been working on this for days now and am pretty upset with adobe at this point.

Has anybody figured out how to fix this issue.  I was able to remove all adobe programs, including Creative Cloud.  But I cannot reinstall Creative Cloud.

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Correct answer Bani Verma

Hi Krerath,

As you have mentioned you have removed everything related to Adobe from your machine and then tried to do a fresh install however it fails, i would recommend you to follow the steps given in the following thread and try again: illustrator reinstalling free trial 1 day old!

Share the results with us.

2 replies

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
January 10, 2017

Hi Krerath,

As you have mentioned you have removed everything related to Adobe from your machine and then tried to do a fresh install however it fails, i would recommend you to follow the steps given in the following thread and try again: illustrator reinstalling free trial 1 day old!

Share the results with us.

Kanikas
Community Manager
Community Manager
January 10, 2017