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skillful_experience5E27
Participant
January 25, 2020
Question

Adobe Creative Cloud Cleaner

  • January 25, 2020
  • 1 reply
  • 422 views

Hello,

 

I'm trying to clean the fix host file and it is still there. How can I clean it?

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 25, 2020

To fix a Hosts file, you need the Limited Access Repair Tool, not the Adobe Cleaner Tool.  2 different things.  See help article below about resetting the Hosts file.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#reset-host-file

 

Nancy O'Shea— Product User & Community Expert
Wilder.Bolaños
Community Expert
Wilder.BolañosCommunity Expert
Community Expert
January 25, 2020

Hi,

Thank you for this link, the answer has helped me.

Regards,

WbolanosCo
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