adobe creative cloud desktop download problem

Forum|Forum|8 years ago
September 8, 2017
2 replies
513 views

whenever i try to download the adobe creative cloud desktop trial version, half way through the download it stops to say that the creative cloud im downloading isnt genuine..please help..i really need this sorted out for school work ASAP.. and it always does this when the download is around 33%

Creative Cloud

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Correct answer Sheena Kaul

Moving to Creative Cloud Download & Install

Hi there,

Please refer to the help document below:

https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

Regards,

Sheena

Sheena KaulCorrect answer

Legend

Moving to Creative Cloud Download & Install

Hi there,

Please refer to the help document below:

https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

Regards,

Sheena

kglad

Community Expert

download from here. if you're seeing a problem, it's with the notifying program.

https://creative.adobe.com/products/creative-cloud

O

osbornh11333848Author

Participating Frequently

we've encountered the follwoing issues; adobe genuine software validation failure. the product you are trying to install is not an adobe genuine software and appears to be counterfeit.(error code: 205) it says exactly that again

kglad

Community Expert

if you used the adobe.com link, Warning: "Adobe Genuine Software Validation Failure..." in Windows

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