Adobe Creative Cloud Download

[casual_Mist5FE7]

All of my space has filled up in my "C Drive" and ive been trying to install adobe creative cloud on a different hard drive or external hard drive like my 2TB hard drive or my "D Drive"... But everytime i try to reinstall adobe creative cloud it always downloads on my "C Drive"

[moved from bugs to discussions according to the community rules - Mod.]

[kglad]

the cc desktop app has to install on your os drive.  all the apps it installs, can be installed elsewhere.

[Peru Bob]

If you have that little free space on the C drive, you will likely soon experience performance issues if you don't install a larger drive.

[casual_Mist5FE7]

I know that but I can't install it on any other drives

[kglad]

if you're having trouble installing the cc desktop app because of limited space on your os drive, you need to delete enough files to make space, get a larger os drive or use a different computer.

[casual_Mist5FE7]

How would I download that? 

[kglad]

how would you download what?  the cc desktop app?

[casual_Mist5FE7]

The cc thing

[kglad]

use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[Nancy OShea]

All of my space has filled up in my "C Drive"

By @casual_Mist5FE7

============

Free up hard disk space on your primary HD.

1. Uninstall all non-essential apps, games & utilities.
2. Move work files to external drives. 

Without ample disk space on your primary drive, you won't have a good experience with Creative Cloud apps.  Photoshop requires a sizable Scratch Disk in order to use the software.  Without it, you may experience performance & memory errors and be unable to save files.  See screenshot.

Make sure your computer exceeds the minimum requirements to use Creative Cloud apps.

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html

Failing that, you might want to wait until you get a bigger computer.

[Shivangi_Gupta]

Hi @casual_Mist5FE7,

We appreciate your patience. Have you tried the steps listed in this article? https://adobe.ly/3XfIT0N

Let us know if it helps.

^SG

[casual_Mist5FE7]

Hey @Shivangi_Gupta

So I did look at that article, and if I'm not wrong I think that's for changing adobe app download locations. I'm trying to change the "adobe creative cloud" app on a external hard dive

[kglad]

again, my post one week ago:  "the cc desktop app has to install on your os drive.  all the apps it installs, can be installed elsewhere."

[casual_Mist5FE7]

So there's no other way to download it on a seperate hard drive?

[kglad]

the cc desktop installation file can be downloaded anywhere you like.  but it can only be installed on the os drive.

if you don't know the difference between download and install, google it.

[Shivangi_Gupta]

I see! It is not advisable to install CC apps on a external hard drive. It may lead to performance glitches and connection issues in future..

^SG