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tronixgfx
Participant
May 9, 2014
Answered

Adobe creative cloud installer is not working. Keep getting error code 207. Any solutions?

  • May 9, 2014
  • 3 replies
  • 1941 views

I have just recently got the adobe creative cloud and so far I am not impress with it. The adobe installer will not download the creative cloud desktop app. It keeps freezing for about a minute and gives me this error message.

And if you tell me that if I am connecting over a managed network and that I need to be wired connection to make it work, I am. I'm using a wired connection and my internet is working perfectly fine. And I also tried disabling my firewall, antivirus program, basically anything that is might effect the server. Still doesn't work... I have been trying everything and nothing is working.

This topic has been closed for replies.
Correct answer tronixgfx

Got it working, it appears it was bitdefender, my anti virus program giving me the issues. However I did disable the virus program when trying to get the installer to work and I still got the error. So I just straight up uninstall bitdefender off my pc and it seems to work just fine. Hopefully this helps to anyone that has the same problem as I did.

Cheers!

3 replies

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christianc9322558
Participant
February 27, 2019

J'ai eu moi aussi le même soucis, et c'est le service du support Adobe qui a réglé le problème. Ne pouvant faire les désinstallation, j'ai appelé leurs services, et l'affaire à été résolue. Merci encore.

    T
    tronixgfxAuthorCorrect answer
    Participant
    May 9, 2014

    Got it working, it appears it was bitdefender, my anti virus program giving me the issues. However I did disable the virus program when trying to get the installer to work and I still got the error. So I just straight up uninstall bitdefender off my pc and it seems to work just fine. Hopefully this helps to anyone that has the same problem as I did.

    Cheers!

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      May 12, 2014

      Tronixgfx thank you for the update!  Do you know what specific settings in Bitdefender are causing your difficulties?  Also what specific version of Bitdefender do you have installed?  Finally what version of Windows are you using?

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      tronixgfxAuthor
      Participant
      May 9, 2014

      I tried the creative cloud installer on my old laptop and it seems to be downloading it just fine? So strange because my laptop is connected to wireless network with all my firewalls active on it, even have anti virus program running and creative cloud seems to be working. So obviously its my computer, though I would like to get adobe working on my pc as it gives much more performance. Will give an update see if I can get it working on my pc.

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