Adobe creative cloud sur macbook pro m1

New Here ,
Jun 17, 2021 Jun 17, 2021

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Bonjour à tous,

Je viens d'acquérir un macbook pro m1 avec Big Sur en système d'exploitation.

Je peux utiliser toutes les applis sauf creative cloud.

Elle est bien installée mais je ne peux cliquer sur rien une fois ouverte.

<si quelqu'un a une solution ce serai cool.

Merci d'avance

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Creative Cloud , Installation

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

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