Adobe creative cloud want to fix all the time.

[lenka3007]

Hello. i want to ask, i have a problem when installing adobe cc on windows 7 (64 bit) after installing do not open, want to fix it all the time. I used the 32bit operating system before and it was no problem.

I also tried cc cleaner, and reinstalled. nothing helps.

well thank you

[Abambo]

Could you please post a screenshot of the problem?

Generally speaking and appart from the differences in the OS and the expanded address room, there is no difference in 32bits os applications and 64 bits applications.

[lenka3007]

Thank you for your quick reply

[lenka3007]

Thank you for your quick reply. Here is the screen, I've already repaired many times.uninstalled and reinstalled about 15 times.used adobe creative cloud cleaner and did not help

[Abambo · Accepted solution]

did you uninstall the creative cloud applications completly and used then CCleaner Use the Creative Cloud Cleaner Tool to solve installation problems ?

[lenka3007]

Yes, I used the creative cloud cleaner. I have tried all the procedures that write.

[arij2010]

Hi,

Try manual uninstall

1) Quits All Adobe background processes from the task manager:

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2) Delete these folders :

C:\Program Files (x86)\Common Files\Adobe\OOBE

C:\Program Files (x86)\Common Files\Adobe\SLCache

C:\ProgramData\Adobe\SLStore

C:\Programmes\Common Files\Adobe\OOBE   ( If present )  

C:\Programmes\Common Files\Adobe\AAMUpdaterInventory     ( If present )

C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\OOBE

C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\AAMUpdater

C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\AAMUpdaterInventory

4) Download and install CC desktop from this link :

https://www.adobe.com/creativecloud/desktop-app.html

[lenka3007]

Hello. I have done all the steps you have

recommend, even though it still does not work.

I also noticed that my Adobe account is not marked as an active device. Can it coexist?

here is scr

Thank you for your help...

[arij2010]

No , CC desktop should work even if you don't have a subscription .

Have you found all the folders in the solution ?

[lenka3007]

I found and delete this folders

C:\Program Files (x86)\Common Files\Adobe\OOBE

C:\Program Files (x86)\Common Files\Adobe\SLCache

C:\ProgramData\Adobe\SLStore

C:\Programmes\Common Files\Adobe\OOBE

C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\OOBE

C:\Utilisateurs\<votre nom>\AppData\Local\Adobe\AAMUpdater

[lenka3007]

I tried to switch compatibility to the older operating system. for a moment he opened the window, and then again wanted a correction.

I returned the old system disk to my computer and tried to install creative cloud on the old disk and it works and works without problems. but I need it to work on a new disk.

do you think that when I create a new user on the disk, that could help?

[delfinak54578997]

Hi Lenka, did you solve the problem? I have the same thing, I need to Repair CC every morning. I had this issue on 2 computers, both Windows 10, both with fresh Windows instalation. I tried everything, nothing helped.