Adobe Creative Cloud will not open

[CanonMike]

Adobe Creative Cloud

Will not open. I just get the Repair window.

Adobe Lightroom Classic

Will not open I just get a Crash Report.

Adobe Photoshop 2018

Will open but if I try to open a file I get a Crash Report.

Adobe Muse

Working Okay.

I have tried uninstalling and reinstalling this makes no difference.

I have updated my video driver to the latest version this makes no difference.

Any suggestions will be welcome.

[kglad]

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

[CanonMike]

I've followed your instructions and I still get the "Repair Window" when I tried to run creative cloud.

Do you have any further suggestions.

[kglad · Accepted solution]

if you have checked that your os is compatible, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html