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H
halp00
Participant
May 12, 2020
Question

Adobe Creative Cloud

  • May 12, 2020
  • 1 reply
  • 1358 views

When you download and run Adobe Creative Cloud, it doesn't run, it just loads.

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
May 12, 2020

Please take a look here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of the Adobe CC apps do you use?

Please post the exact version and not only phrases as "newest", "recent", "latest" or so. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    H
    halp00Author
    Participant
    May 12, 2020

    be of no help How do I check the AdobeCC version?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 12, 2020

    Halp00, were you able to implement the four solutions listed in https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html or do you have any questions about the steps listed?  If you have no questions, and the steps in https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html did not resolve the error, then please begin a chat session at https://helpx.adobe.com/contact.html so the current error can be identified and corrected.

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