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R
rods74094255
Participant
September 27, 2017
Answered

Adobe Creative suite 6 Design Standard. Education Edition

  • September 27, 2017
  • 1 reply
  • 752 views

Hi, I am trying to install my design suite from CD onto my windows 7 computer.  I keep getting error message DW050

I have tried everything I can think of .

Any suggestions?

thanks

This topic has been closed for replies.
Correct answer Bani Verma

Sorry for the late reply, i would recommend you to completely uninstall Adobe CS 6 as the DW error indicates a conflicting payload is installed this is why we need to do a complete removal, after this run the cleaner tool as well to make sure that everything is removed: Use the Creative Cloud Cleaner Tool to solve installation problems.

To know more about the installation related errors see: Installation error codes, exit codes, and error messages | Creative Cloud, Photoshop Elements, Premiere Elements.

After this you may use the following link to download and install Adobe CS 6 Design Standard: Download Adobe Creative Suite 6 applications.

Let us know if this helps.

1 reply

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
September 27, 2017

Hi Rods74094255,

As you have mentioned you are trying to install Adobe Creative Suite 6 Design Standard on your Windows 7 machine however it fails with the error message "Error DW050" i would recommend you to try the troubleshooting given in the following help document to resolve this issue: Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Photoshop Elements.

Let us know if this helps.

R
rods74094255Author
Participant
September 27, 2017

Thank you , I have tried running that and managed to succesfully instal Illustrator, however, I am now getting new error messages.

here is the codes.

- 3 fatal error(s), 3 error(s), 2 warning(s)

----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

FATAL: DB003: sqlite step: (21) SQL logic error or missing database(Seq 19)

FATAL: DB004: sqlite finalize: (19) PRIMARY KEY must be unique(Seq 19)

FATAL: DB009: CreateUninstallDataBase failed on command ARKServiceMoniterCommand(Seq 19)

ERROR: DF059: ARKServiceControl::StartService failed to start service SwitchBoard. Error: 6(Seq 1)

WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - Adobe Mini Bridge CS6: Install failed

ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
September 28, 2017

Sorry for the late reply, i would recommend you to completely uninstall Adobe CS 6 as the DW error indicates a conflicting payload is installed this is why we need to do a complete removal, after this run the cleaner tool as well to make sure that everything is removed: Use the Creative Cloud Cleaner Tool to solve installation problems.

To know more about the installation related errors see: Installation error codes, exit codes, and error messages | Creative Cloud, Photoshop Elements, Premiere Elements.

After this you may use the following link to download and install Adobe CS 6 Design Standard: Download Adobe Creative Suite 6 applications.

Let us know if this helps.

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