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Adobe CS6 Master Collection DISK setup issues

Explorer ,
Aug 24, 2013 Aug 24, 2013

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I duplicated the contents of all 3 dvds to the hdd as a backup, in case the dvds break.

However, when I run dvd 1's setup from the hdd, it eventually says to insert dvd 2 to continue installation, which I do, but it doesn't work.

1) What's wrong? Do I need to run dvd 1's setup from the dvd instead of the hdd to bypass the issue?

2) What's the best way of making a backup of the Master Collection such that the backup itself can be used to install? Copy and paste, like I did? Download the trials? Burn?

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correct answers 1 Correct answer

Aug 24, 2013 Aug 24, 2013

Hi Hawkcon,

When you back up the content from Adobe setup DVD then this is an expected behaviour to ask for Disk 2.

There are 2 solutions to this problem what I think of :-

1) Download the Trial of Master Collection CS6 from the below link and use that as the back up, your serial number will work with it as well.

       http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

2) With you DVD set create a desktop installation point and then use that as the back up and installatio

...

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Explorer ,
Aug 24, 2013 Aug 24, 2013

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Tried reinstalling via dvd instead of hdd, and it continued installing normally after the dvd switch, so question 1 is answered.

(The error message, btw, was 'Please insert disk CS6 MstrColl 2 to continue. [Cancel] [Continue]').

Would the answer to question 2, then, be to burn it?

Or is there a way of backing up the entire MC without a disk yet also without running into the dvd switch issue?

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Aug 24, 2013 Aug 24, 2013

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Hi Hawkcon,

When you back up the content from Adobe setup DVD then this is an expected behaviour to ask for Disk 2.

There are 2 solutions to this problem what I think of :-

1) Download the Trial of Master Collection CS6 from the below link and use that as the back up, your serial number will work with it as well.

       http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

2) With you DVD set create a desktop installation point and then use that as the back up and installation. It will not prompt for the Disk 2 if you follow the steps properly as stated below.

      http://helpx.adobe.com/creative-suite/kb/install-creative-suite-5-cs5.html

Thanks,

Manish

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