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Adobe CSXS Extensions update failed on multiple CC apps

New Here ,
Jun 18, 2013 Jun 18, 2013

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I have a notice to update several of the CC apps I just installed. The specific update is the CSXS 4.0.2 extension. I have tried to update these multiple times in both regular and admin accounts, all anti virus off, and on fresh restarts. Witht he exception of updating my preferences in PS and IL I have not even opened the apps that are requesting the update so any file corruption happened within the intall.

Searching for the error codes listed in the logs comes up blank. I'm going to try to paste my log file as code but I'm somewhat unfamiliar with the forum's editor features so I apologize if this winds up being huge. On other boards you can post code much like a "spoiler" but I don't know if that is the case here. Thanks for any assistance y'all can provide

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Visit http://www.adobe.com/go/loganalyzer/ for more information

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | START - Installer Session

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | RIBS version: 7.0.0.108

06/18/13 13:40:33:297 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Win OS version: 6.1.1.0 64 bit Type: 1

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Total Timer]

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | CHECK: Single instance running

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | CHECK : Credentials

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Load Deployment File

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | deploymentFile option not given

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | CHECK : Another Native OS installer already running

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Create Required Folders

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Assuming install mode

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Looking up install source path

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Sync Media DB ...

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Sync Media DB]

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Pre check media db sync

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | End of Pre check media db sync. Exit code: 0

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Sync Media DB] took 622.476 milliseconds (0.622476 seconds)

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Ready to initialize session to start with ...

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [CreatePayloadSession]

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Ignoring original data since install source is local

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul

  Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:40:33:298 | [INFO] |  | OOBE | DE |  |  |  | 6916 | --------------------  END  - Updating Media Sources -  END  --------------------

06/18/13 13:40:33:316 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

06/18/13 13:40:33:316 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ----------------- CreatePayloadSession: machine is x64 ---------------

06/18/13 13:40:45:352 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ______ Verify Dependency Subscribers ______

06/18/13 13:40:45:353 | [INFO] |  | OOBE | DE |  |  |  | 6916 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/13 13:40:45:353 | [INFO] |  | OOBE | DE |  |  |  | 6916 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)

06/18/13 13:40:45:353 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/13 13:40:45:355 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Ignoring deployment input for the INSTALLDIR: marked as fixed

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Setting property "mode" to: silent

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Setting property "workflow" to: updater

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Overwrite property "extensionsOnly" to: 1

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Overwrite property "mode" to: silent

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Overwrite property "patchesOnly" to: 1

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Overwrite property "workflow" to: updater

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Found payload actions:

06/18/13 13:40:45:468 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Deciding what installer mode to use...

06/18/13 13:40:45:541 | [INFO] |  | OOBE | DE |  |  |  | 6916 | BEGIN Setting requested payload actions

06/18/13 13:40:45:543 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false

06/18/13 13:40:45:543 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}  is install

06/18/13 13:40:45:557 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END Setting requested payload actions

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Collected advanced path check information for INSTALLDIR

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | INSTALLDIR is a well-formed path

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | INSTALLDIR is not the root path

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | INSTALLDIR is on a local volume

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | INSTALLDIR is on a writable volume

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | INSTALLDIR is not on a case sensitive volume

06/18/13 13:40:45:670 | [INFO] |  | OOBE | DE |  |  |  | 6916 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\

06/18/13 13:40:48:768 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:40:49:002 | [INFO] |  | OOBE | DE |  |  |  | 6916 | In InstallPreSystemCheckProc

06/18/13 13:40:49:002 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Custom action return code: 0

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 234.14 milliseconds (0.23414 seconds)

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 | BEGIN InstallOperationsQueue Unordered operations

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END InstallOperationsQueue Unordered operations

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 | BEGIN InstallOperationsQueue Ordered operations

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:40:49:003 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END InstallOperationsQueue Ordered operations

06/18/13 13:40:49:264 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Payloads passed preflight validation.

06/18/13 13:40:49:264 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Call PreSession Custom Hook

06/18/13 13:40:49:264 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:40:49:267 | [INFO] |  | OOBE | DE |  |  |  | 6916 | In InstallSessionOpenProc

06/18/13 13:40:49:267 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Custom action return code: 0

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.19333 milliseconds (0.00319333 seconds)

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 | BEGIN InstallOperationsQueue Unordered operations

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END InstallOperationsQueue Unordered operations

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 | BEGIN InstallOperationsQueue Ordered operations

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:40:49:268 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END InstallOperationsQueue Ordered operations

06/18/13 13:40:49:285 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:40:49:285 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:40:49:288 | [INFO] |  | OOBE | DE |  |  |  | 6916 | In PrePayloadInstallProc

06/18/13 13:40:54:291 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Custom action return code: 0

06/18/13 13:40:54:291 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.6 milliseconds (5.0056 seconds)

06/18/13 13:40:54:291 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:40:54:319 | [INFO] |  | OOBE | DE |  |  |  | 7316 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:40:54:319 | [INFO] |  | OOBE | DE |  |  |  | 7316 | Installer Operation: PayloadInstaller

06/18/13 13:40:54:319 | [INFO] |  | OOBE | DE |  |  |  | 7316 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:40:54:320 | [INFO] |  | OOBE | DE |  |  |  | 7316 | Request to install payload

06/18/13 13:40:54:368 | [INFO] |  | OOBE | DE |  |  |  | 7316 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

06/18/13 13:40:54:819 | [INFO] |  | OOBE | DE |  |  |  | 7316 | Extracting assets complete. Number assets: 2

06/18/13 13:40:54:820 | [INFO] |  | OOBE | DE |  |  |  | 7316 | CustomizedPatch property not found in database

06/18/13 13:40:54:820 | [INFO] |  | OOBE | DE |  |  |  | 7316 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:40:56:468 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)

06/18/13 13:40:56:468 | [WARN] |  | OOBE | DE |  |  |  | 7316 | DW063: Command ARKPatchCommand failed.(Seq 335)

06/18/13 13:40:56:468 | [INFO] |  | OOBE | DE |  |  |  | 7316 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:40:56:545 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)

06/18/13 13:40:56:546 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 324)

06/18/13 13:40:56:573 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)

06/18/13 13:40:56:573 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 264)

06/18/13 13:40:56:680 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)

06/18/13 13:40:56:682 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 241)

06/18/13 13:40:56:714 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)

06/18/13 13:40:56:715 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 237)

06/18/13 13:40:56:719 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)

06/18/13 13:40:56:719 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 234)

06/18/13 13:40:56:733 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)

06/18/13 13:40:56:734 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 211)

06/18/13 13:40:56:756 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)

06/18/13 13:40:56:756 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 209)

06/18/13 13:40:56:772 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)

06/18/13 13:40:56:773 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 172)

06/18/13 13:40:56:779 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)

06/18/13 13:40:56:780 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 162)

06/18/13 13:40:56:788 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)

06/18/13 13:40:56:789 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 134)

06/18/13 13:40:56:804 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)

06/18/13 13:40:56:805 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 110)

06/18/13 13:40:56:813 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)

06/18/13 13:40:56:813 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 101)

06/18/13 13:40:56:828 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)

06/18/13 13:40:56:828 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 82)

06/18/13 13:40:56:863 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)

06/18/13 13:40:56:864 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 78)

06/18/13 13:40:56:891 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)

06/18/13 13:40:56:891 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 60)

06/18/13 13:40:56:919 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)

06/18/13 13:40:56:919 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 40)

06/18/13 13:40:56:943 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)

06/18/13 13:40:56:944 | [ERROR] |  | OOBE | DE |  |  |  | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 26)

06/18/13 13:40:57:119 | [INFO] |  | OOBE | DE |  |  |  | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:40:57:119 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2827.73 milliseconds (2.82773 seconds) DTR = 2318.47 KBPS (2.26413 MBPS)

06/18/13 13:40:57:156 | [INFO] |  | OOBE | DE |  |  |  | 6916 | User specified overrideFile:

06/18/13 13:40:57:162 | [INFO] |  | OOBE | DE |  |  |  | 6916 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1

06/18/13 13:40:57:162 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:40:57:162 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:40:57:165 | [INFO] |  | OOBE | DE |  |  |  | 6916 | In PrePayloadInstallProc

06/18/13 13:41:02:168 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Custom action return code: 0

06/18/13 13:41:02:168 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.47 milliseconds (5.00547 seconds)

06/18/13 13:41:02:183 | [INFO] |  | OOBE | DE |  |  |  | 6916 | No operation.  We're done:

06/18/13 13:41:04:198 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Total components installed: 0

06/18/13 13:41:04:198 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Total components repaired: 0

06/18/13 13:41:04:198 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Total components removed: 0

06/18/13 13:41:04:198 | [WARN] |  | OOBE | DE |  |  |  | 6916 | DW050: The following payload errors were found during install:

06/18/13 13:41:04:198 | [WARN] |  | OOBE | DE |  |  |  | 6916 | DW050:  - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed

06/18/13 13:41:04:199 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Call PostSession Custom Hook

06/18/13 13:41:04:199 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:04:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | In InstallSessionCloseProc

06/18/13 13:41:04:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Custom action return code: 0

06/18/13 13:41:04:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.7353 milliseconds (0.0027353 seconds)

06/18/13 13:41:04:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | :: END TIMER :: [Total Timer] took 31550.1 milliseconds (31.5501 seconds) DTR = 221.109 KBPS (0.215926 MBPS)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | -------------------------------------- Summary --------------------------------------

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 |  - 0 fatal error(s), 35 error(s)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Win OS version: 6.1.1.0 64 bit Type: 1

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 |

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)

06/18/13 13:41:05:202 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 |

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Please search the above error string(s) to find when the error occurred.

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | These errors resulted in installer Exit Code mentioned below.

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | -------------------------------------------------------------------------------------

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 |

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Exit Code: 7 - Unable to complete Silent workflow.

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | Please see specific errors for troubleshooting. For example, ERROR: DF022, DW063 ...

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | END - Installer Session

06/18/13 13:41:05:203 | [INFO] |  | OOBE | DE |  |  |  | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Visit http://www.adobe.com/go/loganalyzer/ for more information

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | START - Installer Session

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | RIBS version: 7.0.0.108

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Win OS version: 6.1.1.0 64 bit Type: 1

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Total Timer]

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | CHECK: Single instance running

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | CHECK : Credentials

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Load Deployment File

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | deploymentFile option not given

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | CHECK : Another Native OS installer already running

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Create Required Folders

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Assuming install mode

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Looking up install source path

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Sync Media DB ...

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Sync Media DB]

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Pre check media db sync

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | End of Pre check media db sync. Exit code: 0

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Sync Media DB] took 363.631 milliseconds (0.363631 seconds)

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Ready to initialize session to start with ...

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [CreatePayloadSession]

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

06/18/13 13:41:24:135 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

06/18/13 13:41:24:136 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:41:24:136 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Ignoring original data since install source is local

06/18/13 13:41:24:136 | [INFO] |  | OOBE | DE |  |  |  | 8780 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul

  Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:41:24:136 | [INFO] |  | OOBE | DE |  |  |  | 8780 | --------------------  END  - Updating Media Sources -  END  --------------------

06/18/13 13:41:24:153 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

06/18/13 13:41:24:153 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ----------------- CreatePayloadSession: machine is x64 ---------------

06/18/13 13:41:35:638 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ______ Verify Dependency Subscribers ______

06/18/13 13:41:35:638 | [INFO] |  | OOBE | DE |  |  |  | 8780 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/13 13:41:35:638 | [INFO] |  | OOBE | DE |  |  |  | 8780 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)

06/18/13 13:41:35:638 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/13 13:41:35:641 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Ignoring deployment input for the INSTALLDIR: marked as fixed

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Setting property "mode" to: silent

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Setting property "workflow" to: updater

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Overwrite property "extensionsOnly" to: 1

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Overwrite property "mode" to: silent

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Overwrite property "patchesOnly" to: 1

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Overwrite property "workflow" to: updater

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Found payload actions:

06/18/13 13:41:35:746 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Deciding what installer mode to use...

06/18/13 13:41:35:819 | [INFO] |  | OOBE | DE |  |  |  | 8780 | BEGIN Setting requested payload actions

06/18/13 13:41:35:821 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false

06/18/13 13:41:35:821 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}  is install

06/18/13 13:41:35:836 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END Setting requested payload actions

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Collected advanced path check information for INSTALLDIR

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | INSTALLDIR is a well-formed path

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | INSTALLDIR is not the root path

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | INSTALLDIR is on a local volume

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | INSTALLDIR is on a writable volume

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | INSTALLDIR is not on a case sensitive volume

06/18/13 13:41:35:950 | [INFO] |  | OOBE | DE |  |  |  | 8780 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\

06/18/13 13:41:38:897 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:39:229 | [INFO] |  | OOBE | DE |  |  |  | 8780 | In InstallPreSystemCheckProc

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Custom action return code: 0

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 332.391 milliseconds (0.332391 seconds)

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 | BEGIN InstallOperationsQueue Unordered operations

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END InstallOperationsQueue Unordered operations

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 | BEGIN InstallOperationsQueue Ordered operations

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:41:39:230 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END InstallOperationsQueue Ordered operations

06/18/13 13:41:39:546 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Payloads passed preflight validation.

06/18/13 13:41:39:546 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Call PreSession Custom Hook

06/18/13 13:41:39:547 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | In InstallSessionOpenProc

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Custom action return code: 0

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.3877 milliseconds (0.0033877 seconds)

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | BEGIN InstallOperationsQueue Unordered operations

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END InstallOperationsQueue Unordered operations

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | BEGIN InstallOperationsQueue Ordered operations

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:41:39:550 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END InstallOperationsQueue Ordered operations

06/18/13 13:41:39:566 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:41:39:566 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:39:569 | [INFO] |  | OOBE | DE |  |  |  | 8780 | In PrePayloadInstallProc

06/18/13 13:41:44:572 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Custom action return code: 0

06/18/13 13:41:44:572 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.91 milliseconds (5.00591 seconds)

06/18/13 13:41:44:572 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:44:610 | [INFO] |  | OOBE | DE |  |  |  | 8940 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:44:610 | [INFO] |  | OOBE | DE |  |  |  | 8940 | Installer Operation: PayloadInstaller

06/18/13 13:41:44:610 | [INFO] |  | OOBE | DE |  |  |  | 8940 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:44:610 | [INFO] |  | OOBE | DE |  |  |  | 8940 | Request to install payload

06/18/13 13:41:44:663 | [INFO] |  | OOBE | DE |  |  |  | 8940 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

06/18/13 13:41:45:152 | [INFO] |  | OOBE | DE |  |  |  | 8940 | Extracting assets complete. Number assets: 2

06/18/13 13:41:45:152 | [INFO] |  | OOBE | DE |  |  |  | 8940 | CustomizedPatch property not found in database

06/18/13 13:41:45:152 | [INFO] |  | OOBE | DE |  |  |  | 8940 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:41:45:740 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)

06/18/13 13:41:45:740 | [WARN] |  | OOBE | DE |  |  |  | 8940 | DW063: Command ARKPatchCommand failed.(Seq 335)

06/18/13 13:41:45:740 | [INFO] |  | OOBE | DE |  |  |  | 8940 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:41:45:766 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)

06/18/13 13:41:45:767 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 324)

06/18/13 13:41:45:795 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)

06/18/13 13:41:45:795 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 264)

06/18/13 13:41:45:900 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)

06/18/13 13:41:45:901 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 241)

06/18/13 13:41:45:919 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)

06/18/13 13:41:45:920 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 237)

06/18/13 13:41:45:924 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)

06/18/13 13:41:45:924 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 234)

06/18/13 13:41:45:936 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)

06/18/13 13:41:45:937 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 211)

06/18/13 13:41:45:960 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)

06/18/13 13:41:45:961 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 209)

06/18/13 13:41:45:975 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)

06/18/13 13:41:45:976 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 172)

06/18/13 13:41:45:982 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)

06/18/13 13:41:45:982 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 162)

06/18/13 13:41:45:990 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)

06/18/13 13:41:45:990 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 134)

06/18/13 13:41:46:006 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)

06/18/13 13:41:46:007 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 110)

06/18/13 13:41:46:016 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)

06/18/13 13:41:46:017 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 101)

06/18/13 13:41:46:030 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)

06/18/13 13:41:46:030 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 82)

06/18/13 13:41:46:057 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)

06/18/13 13:41:46:058 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 78)

06/18/13 13:41:46:073 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)

06/18/13 13:41:46:074 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 60)

06/18/13 13:41:46:084 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)

06/18/13 13:41:46:085 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 40)

06/18/13 13:41:46:092 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)

06/18/13 13:41:46:093 | [ERROR] |  | OOBE | DE |  |  |  | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 26)

06/18/13 13:41:46:210 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:46:210 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 1637.45 milliseconds (1.63745 seconds) DTR = 322.452 KBPS (0.314895 MBPS)

06/18/13 13:41:46:214 | [INFO] |  | OOBE | DE |  |  |  | 8780 | User specified overrideFile:

06/18/13 13:41:46:219 | [INFO] |  | OOBE | DE |  |  |  | 8780 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1

06/18/13 13:41:46:220 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:41:46:220 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:46:222 | [INFO] |  | OOBE | DE |  |  |  | 8780 | In PrePayloadInstallProc

06/18/13 13:41:51:225 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Custom action return code: 0

06/18/13 13:41:51:225 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.09 milliseconds (5.00509 seconds)

06/18/13 13:41:51:243 | [INFO] |  | OOBE | DE |  |  |  | 8780 | No operation.  We're done:

06/18/13 13:41:53:261 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Total components installed: 0

06/18/13 13:41:53:261 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Total components repaired: 0

06/18/13 13:41:53:261 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Total components removed: 0

06/18/13 13:41:53:261 | [WARN] |  | OOBE | DE |  |  |  | 8780 | DW050: The following payload errors were found during install:

06/18/13 13:41:53:261 | [WARN] |  | OOBE | DE |  |  |  | 8780 | DW050:  - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed

06/18/13 13:41:53:262 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Call PostSession Custom Hook

06/18/13 13:41:53:262 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:41:53:264 | [INFO] |  | OOBE | DE |  |  |  | 8780 | In InstallSessionCloseProc

06/18/13 13:41:53:264 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Custom action return code: 0

06/18/13 13:41:53:264 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.10216 milliseconds (0.00210216 seconds)

06/18/13 13:41:53:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | :: END TIMER :: [Total Timer] took 29517 milliseconds (29.517 seconds) DTR = 19.1076 KBPS (0.0186598 MBPS)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | -------------------------------------- Summary --------------------------------------

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 |  - 0 fatal error(s), 35 error(s)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Win OS version: 6.1.1.0 64 bit Type: 1

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 |

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)

06/18/13 13:41:54:265 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 |

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Please search the above error string(s) to find when the error occurred.

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | These errors resulted in installer Exit Code mentioned below.

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | -------------------------------------------------------------------------------------

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 |

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Exit Code: 7 - Unable to complete Silent workflow.

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | Please see specific errors for troubleshooting. For example, ERROR: DF022, DW063 ...

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | END - Installer Session

06/18/13 13:41:54:266 | [INFO] |  | OOBE | DE |  |  |  | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:16:392 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Visit http://www.adobe.com/go/loganalyzer/ for more information

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | START - Installer Session

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | RIBS version: 7.0.0.108

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Win OS version: 6.1.1.0 64 bit Type: 1

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Total Timer]

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | CHECK: Single instance running

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | CHECK : Credentials

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Load Deployment File

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | deploymentFile option not given

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | CHECK : Another Native OS installer already running

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Create Required Folders

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Assuming install mode

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Looking up install source path

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Sync Media DB ...

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Sync Media DB]

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Pre check media db sync

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | End of Pre check media db sync. Exit code: 0

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Sync Media DB] took 121.769 milliseconds (0.121769 seconds)

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Ready to initialize session to start with ...

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [CreatePayloadSession]

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

06/18/13 13:43:16:393 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

06/18/13 13:43:16:394 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:43:16:394 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Ignoring original data since install source is local

06/18/13 13:43:16:394 | [INFO] |  | OOBE | DE |  |  |  | 9116 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul

  Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:43:16:394 | [INFO] |  | OOBE | DE |  |  |  | 9116 | --------------------  END  - Updating Media Sources -  END  --------------------

06/18/13 13:43:16:414 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

06/18/13 13:43:16:414 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ----------------- CreatePayloadSession: machine is x64 ---------------

06/18/13 13:43:27:546 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ______ Verify Dependency Subscribers ______

06/18/13 13:43:27:546 | [INFO] |  | OOBE | DE |  |  |  | 9116 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/13 13:43:27:546 | [INFO] |  | OOBE | DE |  |  |  | 9116 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)

06/18/13 13:43:27:546 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/13 13:43:27:549 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}

06/18/13 13:43:27:657 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Ignoring deployment input for the INSTALLDIR: marked as fixed

06/18/13 13:43:27:657 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Setting property "mode" to: silent

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Setting property "workflow" to: updater

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Overwrite property "extensionsOnly" to: 1

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Overwrite property "mode" to: silent

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Overwrite property "patchesOnly" to: 1

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Overwrite property "workflow" to: updater

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Found payload actions:

06/18/13 13:43:27:658 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Deciding what installer mode to use...

06/18/13 13:43:27:725 | [INFO] |  | OOBE | DE |  |  |  | 9116 | BEGIN Setting requested payload actions

06/18/13 13:43:27:727 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false

06/18/13 13:43:27:727 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}  is install

06/18/13 13:43:27:739 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END Setting requested payload actions

06/18/13 13:43:27:845 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Collected advanced path check information for INSTALLDIR

06/18/13 13:43:27:845 | [INFO] |  | OOBE | DE |  |  |  | 9116 | INSTALLDIR is a well-formed path

06/18/13 13:43:27:845 | [INFO] |  | OOBE | DE |  |  |  | 9116 | INSTALLDIR is not the root path

06/18/13 13:43:27:845 | [INFO] |  | OOBE | DE |  |  |  | 9116 | INSTALLDIR is on a local volume

06/18/13 13:43:27:845 | [INFO] |  | OOBE | DE |  |  |  | 9116 | INSTALLDIR is on a writable volume

06/18/13 13:43:27:845 | [INFO] |  | OOBE | DE |  |  |  | 9116 | INSTALLDIR is not on a case sensitive volume

06/18/13 13:43:27:846 | [INFO] |  | OOBE | DE |  |  |  | 9116 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\

06/18/13 13:43:30:838 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | In InstallPreSystemCheckProc

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Custom action return code: 0

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 77.2826 milliseconds (0.0772826 seconds)

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | BEGIN InstallOperationsQueue Unordered operations

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END InstallOperationsQueue Unordered operations

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | BEGIN InstallOperationsQueue Ordered operations

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:43:30:915 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END InstallOperationsQueue Ordered operations

06/18/13 13:43:31:165 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Payloads passed preflight validation.

06/18/13 13:43:31:165 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Call PreSession Custom Hook

06/18/13 13:43:31:165 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | In InstallSessionOpenProc

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Custom action return code: 0

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.73723 milliseconds (0.00273723 seconds)

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | BEGIN InstallOperationsQueue Unordered operations

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END InstallOperationsQueue Unordered operations

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | BEGIN InstallOperationsQueue Ordered operations

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

06/18/13 13:43:31:168 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END InstallOperationsQueue Ordered operations

06/18/13 13:43:31:181 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:43:31:182 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:43:31:184 | [INFO] |  | OOBE | DE |  |  |  | 9116 | In PrePayloadInstallProc

06/18/13 13:43:36:186 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Custom action return code: 0

06/18/13 13:43:36:187 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5004.86 milliseconds (5.00486 seconds)

06/18/13 13:43:36:187 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:43:36:218 | [INFO] |  | OOBE | DE |  |  |  | 5216 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:36:218 | [INFO] |  | OOBE | DE |  |  |  | 5216 | Installer Operation: PayloadInstaller

06/18/13 13:43:36:219 | [INFO] |  | OOBE | DE |  |  |  | 5216 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:36:219 | [INFO] |  | OOBE | DE |  |  |  | 5216 | Request to install payload

06/18/13 13:43:36:265 | [INFO] |  | OOBE | DE |  |  |  | 5216 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

06/18/13 13:43:36:640 | [INFO] |  | OOBE | DE |  |  |  | 5216 | Extracting assets complete. Number assets: 2

06/18/13 13:43:36:640 | [INFO] |  | OOBE | DE |  |  |  | 5216 | CustomizedPatch property not found in database

06/18/13 13:43:36:640 | [INFO] |  | OOBE | DE |  |  |  | 5216 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:43:37:234 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)

06/18/13 13:43:37:234 | [WARN] |  | OOBE | DE |  |  |  | 5216 | DW063: Command ARKPatchCommand failed.(Seq 335)

06/18/13 13:43:37:234 | [INFO] |  | OOBE | DE |  |  |  | 5216 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

06/18/13 13:43:37:260 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)

06/18/13 13:43:37:261 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 324)

06/18/13 13:43:37:291 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)

06/18/13 13:43:37:291 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 264)

06/18/13 13:43:37:391 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)

06/18/13 13:43:37:393 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 241)

06/18/13 13:43:37:410 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)

06/18/13 13:43:37:411 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 237)

06/18/13 13:43:37:415 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)

06/18/13 13:43:37:416 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 234)

06/18/13 13:43:37:429 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)

06/18/13 13:43:37:430 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 211)

06/18/13 13:43:37:452 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)

06/18/13 13:43:37:452 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 209)

06/18/13 13:43:37:470 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)

06/18/13 13:43:37:471 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 172)

06/18/13 13:43:37:477 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)

06/18/13 13:43:37:478 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 162)

06/18/13 13:43:37:486 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)

06/18/13 13:43:37:487 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 134)

06/18/13 13:43:37:503 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)

06/18/13 13:43:37:504 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 110)

06/18/13 13:43:37:513 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)

06/18/13 13:43:37:513 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 101)

06/18/13 13:43:37:526 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)

06/18/13 13:43:37:526 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 82)

06/18/13 13:43:37:553 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)

06/18/13 13:43:37:553 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 78)

06/18/13 13:43:37:568 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)

06/18/13 13:43:37:569 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 60)

06/18/13 13:43:37:581 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)

06/18/13 13:43:37:581 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 40)

06/18/13 13:43:37:588 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)

06/18/13 13:43:37:589 | [ERROR] |  | OOBE | DE |  |  |  | 5216 | DW063: Error rolling back command ARKPatchCommand(Seq 26)

06/18/13 13:43:37:718 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:37:718 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 1530.77 milliseconds (1.53077 seconds) DTR = 13.0653 KBPS (0.0127591 MBPS)

06/18/13 13:43:37:723 | [INFO] |  | OOBE | DE |  |  |  | 9116 | User specified overrideFile:

06/18/13 13:43:37:731 | [INFO] |  | OOBE | DE |  |  |  | 9116 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1

06/18/13 13:43:37:731 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

06/18/13 13:43:37:732 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:43:37:735 | [INFO] |  | OOBE | DE |  |  |  | 9116 | In PrePayloadInstallProc

06/18/13 13:43:42:738 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Custom action return code: 0

06/18/13 13:43:42:739 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.83 milliseconds (5.00583 seconds)

06/18/13 13:43:42:754 | [INFO] |  | OOBE | DE |  |  |  | 9116 | No operation.  We're done:

06/18/13 13:43:44:771 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Total components installed: 0

06/18/13 13:43:44:771 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Total components repaired: 0

06/18/13 13:43:44:771 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Total components removed: 0

06/18/13 13:43:44:771 | [WARN] |  | OOBE | DE |  |  |  | 9116 | DW050: The following payload errors were found during install:

06/18/13 13:43:44:771 | [WARN] |  | OOBE | DE |  |  |  | 9116 | DW050:  - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed

06/18/13 13:43:44:772 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Call PostSession Custom Hook

06/18/13 13:43:44:772 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

06/18/13 13:43:44:776 | [INFO] |  | OOBE | DE |  |  |  | 9116 | In InstallSessionCloseProc

06/18/13 13:43:44:776 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Custom action return code: 0

06/18/13 13:43:44:776 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.98941 milliseconds (0.00398941 seconds)

06/18/13 13:43:44:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | :: END TIMER :: [Total Timer] took 28531.1 milliseconds (28.5311 seconds) DTR = 1.54218 KBPS (0.00150603 MBPS)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | -------------------------------------- Summary --------------------------------------

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 |  - 0 fatal error(s), 35 error(s)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Win OS version: 6.1.1.0 64 bit Type: 1

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 |

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)

06/18/13 13:43:45:777 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 |

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Please search the above error string(s) to find when the error occurred.

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | These errors resulted in installer Exit Code mentioned below.

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | -------------------------------------------------------------------------------------

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 |

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Exit Code: 7 - Unable to complete Silent workflow.

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | Please see specific errors for troubleshooting. For example, ERROR: DF022, DW063 ...

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | END - Installer Session

06/18/13 13:43:45:778 | [INFO] |  | OOBE | DE |  |  |  | 9116 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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Enthusiast ,
Jun 19, 2013 Jun 19, 2013

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Hi,

Same error here. Madrid/Brussels time: 19.30. I have started to update the CC and seven applications give the same error:

"Adobe CSXS Extensions 4: CSXS Extensions 4.0.2 update". Error in update (original message in Spanish).

CC Applications that report failure: Prelude, Premiere, Photoshop, Illustrator, InDesign, Dreamweaver and InCopy.

All of them installed anew yesterday.

The machine is a W7 PC that has a previous installation of the Creative Suite 6 that has not been uninstalled.

Any idea, please?

Thanks.

Gustavo Sánchez (Posting from Madrid)

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Enthusiast ,
Jun 19, 2013 Jun 19, 2013

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All right: I restarted the PC and I've tried again, one by one. Everything went OK now. A glitch in the matrix? Who knows, but just in case anybody has the same trouble...

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New Here ,
Jun 19, 2013 Jun 19, 2013

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Glad to hear you got it to work. I'm still in the same situation after trying again this morning after letting my poor PC "rest" overnight (yes, I'm just joking ). I still have the same 7 apps that won't take the update and I really don't want to uninstall my CS6 as I'm really not used to CC yet and several plugins aren't working for some apps. Of course, I didn't install any of them until long after I had given up trying to install these updates, so that isn't it. I wonder if it may be why some aren't installing (Xtreme Path and Filter It for Illustrator, I'm looking at you here), but I'm at a loss here.

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New Here ,
Jun 23, 2013 Jun 23, 2013

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I have the same problems with the same products on a Windows 8. I have uninstalled all Adobe products, CC and CS6, have used the cleaning tool, and have reinstalled Creative Cloud. Still have the same issue.

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New Here ,
Jun 25, 2013 Jun 25, 2013

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Hi, from Bilbao, Spain. I´ve received the same update requierement messages on Photoshop CC and Illustrator CC, downloaded yesterday, and the same error occurs at laptop Win 7 PC with previous CS 6 installation from the Creative Cloud. I had the same update requierements on Mac desktop and no problem. I´ve searched for the error codes at the bottom of log file and it´s pretty much the same as Stagg3r´s reported issue.

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New Here ,
Aug 10, 2013 Aug 10, 2013

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[Moderator's note -- this post is in reponse to a post which may no longer be in the thread]

Uhh, yea... you are just flat out wrong...

Adobe Systems Incorporated <noreply@creativecloud.com>

Jun 8


to me


Adobe® Creative Cloud™Adobe







Confirmation: We received your Creative Cloud Student and Teacher Edition (one-year) payment

Hi Stagg3r (actual name redacted),

We received the monthly payment for your Creative Cloud Student and Teacher Edition (one-year).*

If you need help or have any questions, contact Customer Support.

Enjoy,

The Adobe Creative Cloud Team

PAID INVOICE:

Adobe Systems Incorporated

Bill To:
xxxxx
xxxxxxx


xxxxxxxx
US

Duration

Description

Price

06/08/2013 – 07/08/2013

Creative Cloud Student and Teacher Edition (one-year)

19.99 USD /mo


+ Tax/VAT

1.40 USD


Total:

21.39 USD

And yes, I am a student at Asheville-Buncombe Technical College that is specializing in Digital Media and Design. Classes start back up again in 9 days. I pay my sub just like anyone else... I have many more of these messages but I thought this was a particularly useful one as it is before CC was available so there is no reason for me to have a cracked version of the software at all.

But anyway, thanks for being a jerk (and in a first post no less... I know I haven't been posting here long but I at lest attempted to look around and answer a few questions for things that I knew) you certainly give "developers" (whatever you "develop") like you a great name. If the .dll is reading as cracked, then that is a problem with the DLL because this came streight from Adobe's download. In any case, it took me less than 10 minuets to call you out so please head back under your bridge.

I'd like to keep this topic open if anyone has any real advice.

Oh... and... reported. Bye now!

Message was edited by: Peter Spier

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Community Expert ,
Aug 10, 2013 Aug 10, 2013

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This was a common problem (hit me, for example) on CS6. I cured it by uninstalling and reinstalling InDesign and Acrobat, but I subsequntly found the following directions:

Rename the existing version CS6ServiceManager.exe, e.g. to CS6SM-old.exe

Open the media:

Adobe CS6\payloads\AdobeCSXSExtensions3-mul\Assets2_1.zip

Sort by name, and pick file 2 (full name_2_8fe651acba3344e645cfeb6286fff6b8)

Extract it to Program Files (x86)\Common Files\Adobe\CS6ServiceManager

Rename it to CS6ServiceManager.exe

I'm guessing it might be worth trying to find the CC versions to do the same thing.

How's the weather in Asheville? Sure wish I was down there myself...

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New Here ,
Aug 10, 2013 Aug 10, 2013

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Thank you for the edit and advice Peter! I hate to have to get uppity but I do have to defend my good name . That solution is exactly what I would like to do but I don't know how to get the actual payload or the CC version of an extension manager. As I can figure it, everything is suposed to be done through the CC desktop app now. I have a pre-CC version of the service manager and it will try to install the updates but it has the same result as the CC desktop app. It just thinks that the checksum is wrong and won't update anything.

Then again, there may be a CC version I can use and I just don't know what it is. I'm getting to the point where I'm going to have to clean install everything Adobe even though that scares me as I have many projects and settings that I would hate to loose in any way. Good thing I still have all my old install discs (given that I paid for them... ahhemm ).

Asheville is lovely as ever but, given that it is mid August, its good and muggy! Hopefully the thunderstorm that is about to start blowes through and the wife and I can get a mountain bike ride in on the Blue Ridge Parkway!

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Community Expert ,
Aug 10, 2013 Aug 10, 2013

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I don't have CC installed here, so I'm not going to be much help, but I'll send a message to someone at Adobe who maybe can. We'll see if we get a response.

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Aug 10, 2013 Aug 10, 2013

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@ Peter

Didn't know that you monitor Creative Cloud forums as well

The solution you gave is good for CS6 as untill CS6 the DVD/ Download links were provided to customer from where they can extract the payload file and replace it with the actual file on the computer however from CC onwards the download and install is all through the CC desktop hence no payloads to work with as download/Extraction/Install happens and then gets deleted automatically, unless you have the direct download of the Adobe softwares (like from predesigntools)

@Stagg3r

After checking your log file in Post# 1, here is the reason for failure

ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")

I would suggest that you to delete the CEPServiceManager4 folder and then re-install the Creative Cloud Desktop apps from the below link :-

https://creative.adobe.com/products/creative-cloud

Thanks,

Manish Sharma

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Community Expert ,
Aug 10, 2013 Aug 10, 2013

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Thanks, Manish.

I don't normally monitor this forum, but I found my way here from the moderation queue and thought I might be able to help (and maybe I did by getting your attention).

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Aug 10, 2013 Aug 10, 2013

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Your knowledge has always been helpful and will always help us here

You also know YOU ROCK

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Community Expert ,
Aug 10, 2013 Aug 10, 2013

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Aw Shucks, you're gonna make me blush.

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New Here ,
Aug 12, 2013 Aug 12, 2013

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To Peter and Manish,

I thank you both for getting involved with this thread. I will take any advice I can get on this one. One ironic thing is that, after Peter's post, I started looking around in different storage locations and this actually led me, around noon on Saturday [EST], to find the folder for the CC Desktop app. I think I had tried the following stuff and given up after about 4 hours (4pm or about an hour before Manish posted). I had been trying to rename/erase/delete the CEPServiceManager4 and CSXS extensions by themselves to get the file to stop checking the hash against the old files.

This gave me the idea to try uninstalling both the CC Desktop App and Extension manager at the same time and I did so using Revo Uninstaller so I could search for any registry bits that were left. After I went through that, I restarted and reinstalled the CC Desktop and then the Extension manager. Oddly enough, in addition to the same 7 apps that I always get fails on, the fresh install of the CC Desktop app showed that I had not installed the CC Edge suite. In any case, I thought I had some progress with a new version of the Extension manager but, sadly when I tried to update the actual apps. I still have failures.

Per Manish's advice I checked the folder/file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.sw f"  and I don't have the Exchange folder anymore but it is still finding things it doesn't like. I ran another update attempt and here is my latest log:

08/12/13 10:29:16:567 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:16:567 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Visit http://www.adobe.com/go/loganalyzer/ for more information

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | START - Installer Session

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | RIBS version: 7.0.0.108

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Win OS version: 6.1.1.0 64 bit Type: 1

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Total Timer]

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | CHECK: Single instance running

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | CHECK : Credentials

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Load Deployment File

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | deploymentFile option not given

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | CHECK : Another Native OS installer already running

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Create Required Folders

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Assuming install mode

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Looking up install source path

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Sync Media DB ...

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Sync Media DB]

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Pre check media db sync

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | End of Pre check media db sync. Exit code: 0

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Sync Media DB] took 450.237 milliseconds (0.450237 seconds) DTR = 8.88421 KBPS (0.00867598 MBPS)

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Ready to initialize session to start with ...

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [CreatePayloadSession]

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Ignoring original data since install source is local

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul

  Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

08/12/13 10:29:16:568 | [INFO] |  | OOBE | DE |  |  |  | 5632 | --------------------  END  - Updating Media Sources -  END  --------------------

08/12/13 10:29:16:585 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Supported RIBS version range: [0.0.0.0,7.0.0.108]

08/12/13 10:29:16:585 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ----------------- CreatePayloadSession: machine is x64 ---------------

08/12/13 10:29:24:383 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ______ Verify Dependency Subscribers ______

08/12/13 10:29:24:383 | [INFO] |  | OOBE | DE |  |  |  | 5632 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

08/12/13 10:29:24:383 | [INFO] |  | OOBE | DE |  |  |  | 5632 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)

08/12/13 10:29:24:383 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

08/12/13 10:29:24:385 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Ignoring deployment input for the INSTALLDIR: marked as fixed

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Setting property "mode" to: silent

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Setting property "workflow" to: updater

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Overwrite property "extensionsOnly" to: 1

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Overwrite property "mode" to: silent

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Overwrite property "patchesOnly" to: 1

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Overwrite property "workflow" to: updater

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Found payload actions:

08/12/13 10:29:24:472 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Deciding what installer mode to use...

08/12/13 10:29:24:527 | [INFO] |  | OOBE | DE |  |  |  | 5632 | BEGIN Setting requested payload actions

08/12/13 10:29:24:528 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false

08/12/13 10:29:24:528 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}  is install

08/12/13 10:29:24:541 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END Setting requested payload actions

08/12/13 10:29:24:616 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Collected advanced path check information for INSTALLDIR

08/12/13 10:29:24:617 | [INFO] |  | OOBE | DE |  |  |  | 5632 | INSTALLDIR is a well-formed path

08/12/13 10:29:24:617 | [INFO] |  | OOBE | DE |  |  |  | 5632 | INSTALLDIR is not the root path

08/12/13 10:29:24:617 | [INFO] |  | OOBE | DE |  |  |  | 5632 | INSTALLDIR is on a local volume

08/12/13 10:29:24:617 | [INFO] |  | OOBE | DE |  |  |  | 5632 | INSTALLDIR is on a writable volume

08/12/13 10:29:24:617 | [INFO] |  | OOBE | DE |  |  |  | 5632 | INSTALLDIR is not on a case sensitive volume

08/12/13 10:29:24:617 | [INFO] |  | OOBE | DE |  |  |  | 5632 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\

08/12/13 10:29:27:901 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

08/12/13 10:29:27:915 | [INFO] |  | OOBE | DE |  |  |  | 5632 | In InstallPreSystemCheckProc

08/12/13 10:29:27:915 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Custom action return code: 0

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 14.8876 milliseconds (0.0148876 seconds)

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 | BEGIN InstallOperationsQueue Unordered operations

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END InstallOperationsQueue Unordered operations

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 | BEGIN InstallOperationsQueue Ordered operations

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

08/12/13 10:29:27:916 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END InstallOperationsQueue Ordered operations

08/12/13 10:29:28:066 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Payloads passed preflight validation.

08/12/13 10:29:28:066 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Call PreSession Custom Hook

08/12/13 10:29:28:066 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 | In InstallSessionOpenProc

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Custom action return code: 0

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 1.07064 milliseconds (0.00107064 seconds)

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 | BEGIN InstallOperationsQueue Unordered operations

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END InstallOperationsQueue Unordered operations

08/12/13 10:29:28:067 | [INFO] |  | OOBE | DE |  |  |  | 5632 | BEGIN InstallOperationsQueue Ordered operations

08/12/13 10:29:28:068 | [INFO] |  | OOBE | DE |  |  |  | 5632 |   Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}:  with operation install

08/12/13 10:29:28:068 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END InstallOperationsQueue Ordered operations

08/12/13 10:29:28:079 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

08/12/13 10:29:28:079 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

08/12/13 10:29:28:080 | [INFO] |  | OOBE | DE |  |  |  | 5632 | In PrePayloadInstallProc

08/12/13 10:29:33:083 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Custom action return code: 0

08/12/13 10:29:33:083 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5004.33 milliseconds (5.00433 seconds)

08/12/13 10:29:33:083 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

08/12/13 10:29:33:113 | [INFO] |  | OOBE | DE |  |  |  | 5212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:33:113 | [INFO] |  | OOBE | DE |  |  |  | 5212 | Installer Operation: PayloadInstaller

08/12/13 10:29:33:113 | [INFO] |  | OOBE | DE |  |  |  | 5212 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:33:113 | [INFO] |  | OOBE | DE |  |  |  | 5212 | Request to install payload

08/12/13 10:29:33:154 | [INFO] |  | OOBE | DE |  |  |  | 5212 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

08/12/13 10:29:33:457 | [INFO] |  | OOBE | DE |  |  |  | 5212 | Extracting assets complete. Number assets: 2

08/12/13 10:29:33:457 | [INFO] |  | OOBE | DE |  |  |  | 5212 | CustomizedPatch property not found in database

08/12/13 10:29:33:457 | [INFO] |  | OOBE | DE |  |  |  | 5212 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

08/12/13 10:29:33:529 | [ERROR] |  | OOBE | DE |  |  |  | 5212 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties")(Seq 26)

08/12/13 10:29:33:529 | [WARN] |  | OOBE | DE |  |  |  | 5212 | DW063: Command ARKPatchCommand failed.(Seq 26)

08/12/13 10:29:33:530 | [INFO] |  | OOBE | DE |  |  |  | 5212 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db

08/12/13 10:29:33:713 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:33:713 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 629.525 milliseconds (0.629525 seconds)

08/12/13 10:29:33:716 | [INFO] |  | OOBE | DE |  |  |  | 5632 | User specified overrideFile:

08/12/13 10:29:33:721 | [INFO] |  | OOBE | DE |  |  |  | 5632 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1

08/12/13 10:29:33:722 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}

08/12/13 10:29:33:722 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

08/12/13 10:29:33:723 | [INFO] |  | OOBE | DE |  |  |  | 5632 | In PrePayloadInstallProc

08/12/13 10:29:38:727 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Custom action return code: 0

08/12/13 10:29:38:727 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5004.37 milliseconds (5.00437 seconds)

08/12/13 10:29:38:743 | [INFO] |  | OOBE | DE |  |  |  | 5632 | No operation.  We're done:

08/12/13 10:29:40:759 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Total components installed: 0

08/12/13 10:29:40:759 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Total components repaired: 0

08/12/13 10:29:40:759 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Total components removed: 0

08/12/13 10:29:40:759 | [WARN] |  | OOBE | DE |  |  |  | 5632 | DW050: The following payload errors were found during install:

08/12/13 10:29:40:759 | [WARN] |  | OOBE | DE |  |  |  | 5632 | DW050:  - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed

08/12/13 10:29:40:761 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Call PostSession Custom Hook

08/12/13 10:29:40:761 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]

08/12/13 10:29:40:763 | [INFO] |  | OOBE | DE |  |  |  | 5632 | In InstallSessionCloseProc

08/12/13 10:29:40:763 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Custom action return code: 0

08/12/13 10:29:40:763 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.08868 milliseconds (0.00208868 seconds)

08/12/13 10:29:40:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | :: END TIMER :: [Total Timer] took 24667 milliseconds (24.667 seconds) DTR = 21.8916 KBPS (0.0213785 MBPS)

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | -------------------------------------- Summary --------------------------------------

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 |  - 0 fatal error(s), 1 error(s)

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Win OS version: 6.1.1.0 64 bit Type: 1

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 |

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties")(Seq 26)

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 |

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Please search the above error string(s) to find when the error occurred.

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | These errors resulted in installer Exit Code mentioned below.

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | -------------------------------------------------------------------------------------

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 |

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Exit Code: 7 - Unable to complete Silent workflow.

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | END - Installer Session

08/12/13 10:29:41:764 | [INFO] |  | OOBE | DE |  |  |  | 5632 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

I have to say, I very much appriciate the help and time! Normally I am pretty good at figuring this stuff out on my own but this one just has me stumped

Addition to this: I noticed in the logs that it is still saying that the DF022 error is a result of the exchange file " ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties")(Seq 26)"

I can only guess that this is an issue with the new 4_4.0.2 file as the file, and even folder, that the error points to no longer exist on my drive since I reinstalled the Extension Manager. 

Message was edited by: Stagg3r

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Community Beginner ,
Jan 09, 2014 Jan 09, 2014

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I experience the same problem, but in my case it's the zlib1.dll that's broken

01/09/14 23:24:44:839 | [INFO] |  | OOBE | DE |  |  |  | 8376 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]

01/09/14 23:24:44:843 | [INFO] |  | OOBE | DE |  |  |  | 4824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

01/09/14 23:24:44:843 | [INFO] |  | OOBE | DE |  |  |  | 4824 | Installer Operation: PayloadInstaller

01/09/14 23:24:44:843 | [INFO] |  | OOBE | DE |  |  |  | 4824 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

01/09/14 23:24:44:843 | [INFO] |  | OOBE | DE |  |  |  | 4824 | Request to install payload

01/09/14 23:24:44:849 | [INFO] |  | OOBE | DE |  |  |  | 4824 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

01/09/14 23:24:44:900 | [INFO] |  | OOBE | DE |  |  |  | 4824 | Extracting assets complete. Number assets: 2

01/09/14 23:24:44:900 | [INFO] |  | OOBE | DE |  |  |  | 4824 | CustomizedPatch property not found in database

01/09/14 23:24:44:900 | [INFO] |  | OOBE | DE |  |  |  | 4824 | Beginning installation for payload at H:\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db

01/09/14 23:24:44:903 | [ERROR] |  | OOBE | DE |  |  |  | 4824 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll")(Seq 4)

01/09/14 23:24:44:904 | [WARN] |  | OOBE | DE |  |  |  | 4824 | DW063: Command ARKPatchCommand failed.(Seq 4)

01/09/14 23:24:44:904 | [INFO] |  | OOBE | DE |  |  |  | 4824 | Completing installation for payload at H:\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db

01/09/14 23:24:44:944 | [INFO] |  | OOBE | DE |  |  |  | 8376 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*

01/09/14 23:24:44:944 | [INFO] |  | OOBE | DE |  |  |  | 8376 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 104.943 milliseconds (0.104943 seconds)

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Adobe Employee ,
Jan 09, 2014 Jan 09, 2014

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Soulelle please try the solutions offered in Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI - http://helpx.adobe.com/acrobat/kb/error-213-19-licensing-acrobat.html.  If you could please respond to this discussion with the results it would be appreciated.

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Community Beginner ,
Jan 10, 2014 Jan 10, 2014

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Shall I try them despite I'm updating Photoshop CC rather than Acrobat? And how in the world is licensing related to inconsistency of a zlib library...

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Adobe Employee ,
Jan 10, 2014 Jan 10, 2014

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Yes please Soulelle.  The solutions offered should allow for the installation of the Infrastructure update.  If you can please respond back with the results it would be appreciated.

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Community Beginner ,
Jan 10, 2014 Jan 10, 2014

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Sorry Jeff, but I managed to reverse engineer the update installer and finally had the update successfully installed.

The Pre MD5 in the Install.db were different from installed for the major amount of them, so the PatchFile operation if the installer failed. However in the same folder where the original files were installed to (c:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\) I found a bunch of files with weird names:

fbf4d1049378194e54bc6bd87e0329ea *RTA27380

24e5ff7a051165dc361676ad9db0ea23 *RTB27380

543328320d38359e88eccd0db4b7b187 *RTC27380

635f9280c61f3a67d920061e382a7717 *RTD27380

e4614bd36aec215245d3de869fd6e86c *RTE27380

e96d4283552977f335858563d3e9b2ad *RTF27380

8663c967c3487703c1146023b1896fee *RTG27380

Surprisingly, their MD5s were exactly the same as those specified in the Installer.db. So I renamed these RTx27380 to the corresponding filenames, replacing the existing ones (which had an unexpected MD5s and were all 8 bytes shorter in length for some weird reason). Then I restarted the update installer and voila! Now that all files were of expected MD5, the Patch operation succeeded for all of them, and the whole update process completed successfully.

Adobe should do better testing of their update installers...

Long story short, the solution that worked for me:

1. Opened folder C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\ (or wherever the Adobe's Common fodler is located on your machine)

2. Backed it up, just in case

3. Found the bunch of files with names Rt?27380 or the like (no extensions)

4. Renamed each file to a corresponding normal file that existed in the same folder (judged by the file size which differed for precisely 8 bytes)

5. Restarted the update procedure in Creative Cloud app

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Adobe Employee ,
Jan 13, 2014 Jan 13, 2014

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Ok thank you for the update Soulelle.

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New Here ,
Aug 10, 2013 Aug 10, 2013

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Pugnacious lion and @Stagg3r. Good afternoon from Spain. I've recently received your posts and firstly I'd like to thank you for your answers. I feel terribly sorry about your news, obviously I could not have known that the code from the log file that appears at the top of the post that opens this issue report  is considered from a cracked version. As far as I'm concerned I'm a subscription member of both Creative Cloud and Captivate and when I tried to install the CC updates from several apps I received "Installation failed. Error Code: U44M1P7" error message and, then ,  I checked the documentation related to that error type on: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html and http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html that recommended to review the log file. I've to confess that I'm an amateur in the world of development and I thought that both codes: the one that you're commenting and mine were very similar. This was the reason why I used the "pretty much the same"  expression in my issue report. I've to admit too that I solved the download  problem some days after of my post and after several tries with the same result,  and  since then  I have'nt  been able to update my report. I already don't know the reason of that error and its spontaneous solution. I think that I gave enough time for the laptop pc to start with all the applications that are supposed to run when it starts before installing Adobe's updates, but it seems to be insignificant.

Finally, Pugnacious lion, if you're  part from the developing team of CC as it seems from your post,  I want to transmit my most sincerely gratitude for your work,  but if Stagg3r continues with the same issue it should be considered.

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