Adobe deactivation and reactivation

Hi @gennarop66244422,

I'm just chiming to see if you got your issue resolved. As the experts suggested above, please feel free to reach out to our  support team to get your activated devices reset.

Let us know if you still need help.

Thanks,

Shivangi

If you don't have access to the old computer, please go to Adobe Customer Service and only ask to have your activations reset (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

among the 3 ways, open acrobat>click help>deactivate (or sign out).

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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