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Adobe Enterprise Migration Fail

New Here ,
Apr 09, 2019 Apr 09, 2019

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Anyone a student who went through the process of signing up for adobe enterprise to receive the school year free and it not work? In previous years we received a software key for the product but this year it changed to using our school email. I went through the process and got asked if I wanted to migrate my information from my personal account into a school account and clicked accept. It popped up school account and I went about my day. I've now been charged as if for a regular account. Live chat got deleted for student accounts and I can't get anyone on the phone. Maybe a service person will troll here to see this and answer.

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Community Expert ,
Apr 10, 2019 Apr 10, 2019

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Please contact your school's hotline!

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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Hi Malia,

I have sent you a PM, please check.

Thanks

Rajashree

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