Adobe Fresco "code 191"

New Here ,
Oct 07, 2021 Oct 07, 2021

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Hello evervyone,

 

I want to install Adobe Fresco over a Creative Cloud, but at 90% it crashes. Code 191.I read the fixes and tips on the adobe website. I tried everything and still do the same thing over and over again. I'm really desperate. I want to ask for help. Please.

Kind regards.
Jirka

 

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:2.7.0.553
FATAL: Error occurred in install of package (Name: UWPAssets Version: 2.7.0.553). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETR94C7.tmp\1\frescoApp\gemini-uwp-app_2.7.0.553_x64_Retail.msix#@#OS_Error_Code: 0x80073cf6#@#OS_Error_String: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR94C7.tmp\1\frescoApp\gemini-uwp-app_2.7.0.553_x64_Retail.msix#@#OS_Error_Code: 0x80073cf6#@#OS_Error_String: An internal error occurred with error 0x80073D05. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
-------------------------------------------------------------------------------------

 

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Adobe Employee ,
Oct 07, 2021 Oct 07, 2021

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Jirka, did you implement the solutions listed in https://helpx.adobe.com/xd/kb/fix-error-code-191-when-installing-xd.html to resolve Error 191?  Adobe XD uses the Universal Windows Platform to complete the download and install process.  This means its installation ability is greatly affected by any pending updates to the Windows Store and the operating system.

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Adobe Community Professional ,
Oct 07, 2021 Oct 07, 2021

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@Jeff A Wright : are the solutions also valid for Fresco?

 

I found this more general link: https://helpx.adobe.com/download-install/kb/error-code-191.html

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Oct 07, 2021 Oct 07, 2021

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Great point, Abambo! The error messages in the log are regarding an inability to complete the UWP uninstall process, so the troubleshooting steps should be similar.

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