ADOBE ILLUSTRATOR cannot be downloaded

Forum|Forum|11 years ago
June 23, 2014
1 reply
289 views

I am not able to download illustrator from my account again. I bought the software in the mid of year 2013. Because our company is changing to install illustrator into another computer and deleting the illustrator on the current computer we are using, we need to download the software again from the account. But we failed. Is there anyone helping this? Thank you very much.

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Correct answer Rave

You can download Illustrator CS6 from :http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

and use the purchased serial number to activate the software.

Regards,

Rave

Participating Frequently

Hi hopewang,

What version of Illustrator are you trying to download and on which OS?

What is the error message you are getting?

You can download Illustrator CC from : https://creative.adobe.com/products/download/illustrator

Regards,

Rave

H

hopewangAuthor

Participant

Rave,

Thank you so much for the reply. the version of illustrator is CS6 on WIN 7 OS. the message I got is "IT IS TOO LATE TO DOWNLOAD THIS FILE. YOU WERE ALLOWED TO DOWNLOAD WITHIN 30 DAYS."

RaveCorrect answer

Participating Frequently

You can download Illustrator CS6 from :http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

and use the purchased serial number to activate the software.

Regards,

Rave

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