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Participant
February 26, 2017
Answered

Adobe Illustrator CC stuck at 92%

  • February 26, 2017
  • 2 replies
  • 1018 views

For some reason my update for Illustrator got stuck at 92% of the update for more than 20 hours.  I meant to stop the update and start again but I ended uo uninstalling the app which is not what I intended.  How do I get it back?  Also, all the other updates are stalled and "waiting"

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Correct answer Himanshu*Gupta

Hi Olive4758,

If you are not able to update your Illustrator apps to the latest version and you have uninstalled it, please refer the below link to install the latest version of Illustrator.

Download Creative Cloud apps

Please let me know if any further assistance is required. Thanks!

Regards

Himanshu Gupta

2 replies

Sheena Kaul
Legend
February 28, 2017
Himanshu*GuptaCorrect answer
Adobe Employee
February 26, 2017

Hi Olive4758,

If you are not able to update your Illustrator apps to the latest version and you have uninstalled it, please refer the below link to install the latest version of Illustrator.

Download Creative Cloud apps

Please let me know if any further assistance is required. Thanks!

Regards

Himanshu Gupta

Olive4758Author
Participant
February 26, 2017

I am running the latest version of Mac OS X 10.12.3 operating system.  But many of the Adobe updates are stuck "waiting" to download.  Some downloaded right away but many are stalled.  Any reason you tell why this is happening from past experience?