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Adobe India GST number

New Here ,
Sep 25, 2017 Sep 25, 2017

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The subscription charges levied by Adobe also include 18% India GST, without providing Adobe India GST number for the subscriber to take Input Credit. How do we register our GSTIN with Adobe? Adobe should mention respective subscribers GSTIN on monthly invoice. Awaiting response.

Rajinder Arora

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correct answers 1 Correct answer

LEGEND , Sep 25, 2017 Sep 25, 2017

You may check with Adobe support  once:

Contact Customer Care

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New Here ,
Sep 25, 2018 Sep 25, 2018

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I have validated the GST no on the GST website and its Legit for 'Digital River Ireland Limited'

GST Digital River.png

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New Here ,
May 24, 2018 May 24, 2018

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The GST number mentioned in Adobe's invoice is NTT0400IRLSR003 which when validated at https://services.gst.gov.in/services/searchtp ​gives the number as invalid.

The GST number provided by Adobe Support is 9917IRL29003OSG. When this number is validated at https://services.gst.gov.in/services/searchtp ​ then Tax Filing Status shows as "Not Filed".

If the GST return is not filed then we can not claim/setoff GST.

Kindly advice.

NTT0400IRLSR003

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New Here ,
Oct 01, 2018 Oct 01, 2018

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This is october month 2018 till the tax filling status is Not Filled. Even customer care not aware of differentiating between Order Receipt and Invoice. There is no option to add the GST Number

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Community Beginner ,
Apr 09, 2019 Apr 09, 2019

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There is no provision for mentioning the GST on invoices. This is not done. Even the customer care/support guys are clueless. Has ANYONE been able to get an invoice with their GSTIN mentioned on it?

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New Here ,
Apr 17, 2019 Apr 17, 2019

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Yes mentioning GST Number on Invoice is a must to claim input tax credit in India.  It is one of the important legal requirements under GST law. I think one must contact their customer care to get this sorted out..

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Community Beginner ,
Apr 17, 2019 Apr 17, 2019

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They have sent me an invoice with my GSTIN added in the PDF. The original invoice on Adobe site does not have this GSTIN added to it. Will I be able to claim input credits with that invoice?

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Adobe Employee ,
Apr 17, 2019 Apr 17, 2019

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Hi there,

Yes, you will be able to claim credits with the new invoice which includes your GST number.

Everyone else :

For business purchases, while placing order our website accepts GST number and if entered it will be printed on every renewal invoice. If user misses on adding GST number purchasing they would need to contact customer care to add GST number on the order so next renewal includes GST number.

^Ani

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Community Beginner ,
Apr 17, 2019 Apr 17, 2019

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Thanks a lot. Does that mean that my next invoice will have the GSTIN printed on it or do I need to contact support every month?

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Adobe Employee ,
Apr 17, 2019 Apr 17, 2019

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Hi there,

Currently I'm unable to add GST number on your active order since it was placed before GST was adapted. However I have logged in a request with Digital River to include it, so you should not have this issue again.

I will update this thread as soon as it is done. #9893

^Ani

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Community Beginner ,
Apr 17, 2019 Apr 17, 2019

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Okay, thanks a lot, Ani.

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Adobe Employee ,
Apr 28, 2019 Apr 28, 2019

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Hi there,

I have sent you a PM. could you please take a look and let me know.

^Ani

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New Here ,
Sep 27, 2019 Sep 27, 2019

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Ok I just subscribed for a PS individual license from the adobe India site and keyed in our GSTIN. I find the invoice is issued by Adobe Ireland and no GST has been charged. The invoice at the bottom says "Note:If no tax is charged and your tax identification number is displayed, then this is either an exempt or a reverse charge transaction"

I guess this is being exempt since they are selling this from a different country. Dont Adobe sell this from their India division where they can give us a invoice with their India GSTIN ?

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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We are also planning to buy this for our corporate and we are also registered under GST. 

 

So GST is not being charged by Adove Licenses. Seems all these are sorted out now..

Thanks and Regards
Asha Kanta Sharma
ashakantasharma@gmail.com

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