Adobe Installer PIN

[Kimberly22787416ci0z]

Trying to download CC on my newer computer and It is aking for a PIN on the Adobe Installer.  I cant remeber and it tells me to go to Settings>Accounts>Sign-in options to reset. However there is nothing there to reset the pin.  What am I missing?

[Nancy OShea]

You posted here with an Adobe ID and password.  Does that same ID and password work with Creative Cloud?

https://account.adobe.com/plans

Reset forgotten password

https://helpx.adobe.com/manage-account/using/change-or-reset-password.html

[John Waller]

Do you have a CAC (Common Access Card) or Yubikey or any other authentication peripherals attached to your Mac?

I suspect it's an authentication device asking for a PIN instead of your operating system asking for a password.

[Test Screen Name]

Really, a PIN? We'd expect it to be asking for a password, like all installers. This is the password of your computer, nothing to do with your Adobe account.