Adobe Installer PIN

New Here ,
Jan 22, 2022 Jan 22, 2022

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Trying to download CC on my newer computer and It is aking for a PIN on the Adobe Installer.  I cant remeber and it tells me to go to Settings>Accounts>Sign-in options to reset. However there is nothing there to reset the pin.  What am I missing?

 

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Activation , Creative Cloud , Installation

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Adobe Community Professional ,
Jan 22, 2022 Jan 22, 2022

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You posted here with an Adobe ID and password.  Does that same ID and password work with Creative Cloud?

https://account.adobe.com/plans

 

Reset forgotten password

https://helpx.adobe.com/manage-account/using/change-or-reset-password.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jan 22, 2022 Jan 22, 2022

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Do you have a CAC (Common Access Card) or Yubikey or any other authentication peripherals attached to your Mac?

 

I suspect it's an authentication device asking for a PIN instead of your operating system asking for a password.

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LEGEND ,
Jan 23, 2022 Jan 23, 2022

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Really, a PIN? We'd expect it to be asking for a password, like all installers. This is the password of your computer, nothing to do with your Adobe account.

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