Adobe Lightroom - unable to log in

[Susan31111616zz91]

I am unable to log in to adobe lighteoom on my computer yet I pay a month to both subscription. Please can someone sort this for me at adobe. Thank you 

[kglad]

is the cc desktop app installed on your computer?

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

=========================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[Kanikas]

Hi there, 

Were you able to login to Lightrrom with the steps mentioned above? 

Lets us know if there are any other issues you are facing. 

Thanks 

Kanika 

[Susan31111616zz91]

thanks - all good now 😊

[kglad]

@Susan31111616zz91 

thanks for the update.  what resolved the issue?