Adobe Media encoder is not available

[R88DHE]

Hello

I have installed Adobe CC 2017 all apps using adobe CC package. After that i installed Adobe CC 2019 using Adobe creative cloud app.

But i found that adobe media encoder 2017 is not available in system. Please help me.

Laxmi

[Abambo]

What is your OS and version?

Media Encoder 12.1.2 is the oldest version that is available for installation. And that is the July 2018 version.

All versions prior have been removed according to the new Adobe policy to offer only the two latest main versions. Changes to Creative Cloud Download Availability | Adobe Blog

[R88DHE]

Hello

OS: Win 10 Pro

i have downloaded Adobe CC 2017 package with all apps from my adobe account. i installed the same package in other systems with win 10 pro and media encoder is there and working well. i got this unfavorable situation in one of my system where media encoder is not there programs list. can i re-install the

[jane-e]

Hi

You will need to contact Customer Care. Only the current version and the one previous to it are available for download. Here is the link: Contact Customer Care

~ Jane

[Abambo]

When you have CC2017 stored locally, you can probably still install it, but I doubt that Adobe customer care can help if it is an "unauthorised" version. As your OS seams to support 2018, you should try to install that version of Media Encoder. Your OS should be supported: System Requirements | Adobe Media Encoder