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H
honeyog
Participant
May 17, 2012
Question

Adobe Muse Login Issues

  • May 17, 2012
  • 1 reply
  • 1002 views

I installed the new version of adobe muse and when I launch the applicaiton the login screen pops up.  I enter my info and then it appears to load but the returns to the login page.  No matter how many times I try it returns to the login screen.  I'm using the right log in and I have a subscription.  I've tried reinstalling.  Any suggestions?

    This topic has been closed for replies.

    1 reply

    Vikrant R
    Vikrant R
    Inspiring
    May 17, 2012

    Just to try and locate the problem, could you try and enter an incorrect username/password combination. If the behavior does not change, then we can start figuring out if something on your computer might be blocking communication.

    H
    honeyogAuthor
    Participant
    May 17, 2012

    When I enter an incorrect password it tells me the password is incorrect

    Vikrant R
    Vikrant R
    Inspiring
    May 17, 2012

    I found a similar thread http://forums.adobe.com/message/4397521#4397521. Could you please have a look at it, and try the solutions mentioned there.

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