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Anonymous
February 23, 2013
Answered

Adobe Photoshop CS6 Offline Trial Installation Problems (Request Code)

  • February 23, 2013
  • 2 replies
  • 10167 views

I have been trying to install Adobe Photoshop CS6 Trial offline because it says "my computer isn't connected to the Internet" but i cant figure out how to generate a request code. See screen shots. These are my EXACT Steps. I don't know where to go from here. Thank You!

Step 1. I click "Sign in now"

Step 2. It loads for about 2-3 minutes

Step 3.This screen appears and I press the link that says http://www.adobe.com/go/getactivated

Step 4. This screen appears and I press "Generate a Response Code"

Step 5. This screen appears and I have no idea how to get a request code.

This topic has been closed for replies.
Correct answer shashank_saxena

Disable your firewall setting and disable wlan miniport adapter from network connection.

It will work. If it wont please call adobe for offline activation

2 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
February 23, 2013

Please also see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses how to resolve the difficulties you are currently experiencing.

shashank_saxena
shashank_saxenaCorrect answer
Participating Frequently
February 23, 2013

Disable your firewall setting and disable wlan miniport adapter from network connection.

It will work. If it wont please call adobe for offline activation

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