• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adobe Photoshop Elements 13 Serial number.

New Here ,
Jul 13, 2022 Jul 13, 2022

Copy link to clipboard

Copied

Good morning,
I have a legal version of photoshop elements 13.
Registered on Adobe.com in 2014.
The program has stopped working.
This serial number cannot be verified. Support says they no longer support this version. What can I do?

TOPICS
Activation

Views

346

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2022 Jul 13, 2022

Copy link to clipboard

Copied

Support is correct, the ONLY thing support will do is re-set your activation count if your computer dies and you can't DE-activate yourself

 

Do NOT post a serial number in a public forum

Does your serial number show when you Log-in to your Adobe account and click this link https://account.adobe.com/products

 

What is your operating system?

Has your OS done an update between working and not working?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

Hello,

I have the exact same problem : my computer died but my serial number does show up when i login on the Adobe account. Any solution to this problem ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

if you're seeing an unable to verify your serial number message, what os are you using and does you default browser support tls 1.2?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

LATEST

PS Elements 13 is very old software from 10 years ago.  Computers and software have changed a lot since then.

 

The current PS Elements version is 2023 and contains many, many improvements.  You can try before you buy.


Photoshop Elements (no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

 

Hope that helps.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines