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Participant
January 29, 2021
Question

Adobe Photoshop Lightroom 6

  • January 29, 2021
  • 1 reply
  • 212 views

Dear sirs and ladies,

 

I have bought the programm Adobe Photoshop Lightroom and try it to re-install on my computer

because I have removed everithing (al the programms) in the maen time i have used this programm on an other computer. (only for the time being. because this main computer was broken.

 

Now i have following uped your advise to re-install it on my other computer.

I have done this, but still it is IMPOSSIBLE to install this programm omn my main computer.

 

I get every time the same message please remove this programm from the other computer.

BUT I HAVE DONE this.

 

PLEASE can you help me!

It will be very approcated.

Kindest regards and many, many thanks in advance for your help in this case.

 

Albert Stolwijk

<serial number and address details removed>

 

I have two email adresses <email addresses removed >

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
January 29, 2021

When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience
Click here https://helpx.adobe.com/contact/support.html