Adobe Photoshop payment

[palace of notiod53621569]

Hi,

For the past 2 weeks, whenever I open Adobe Photoshop it opens up a popup window with info regarding payment. The problem is, PayPal does't subtract the money from my account. So even when I confirm my payment method within my Adobe account, every time whenever I open Photoshop the same popup window appears.

Could you please assist to solve this issue?

Thanks.

Regards,

Daniel

[DelphiZoa · Accepted solution]

Hi Daniel,

Have you tried the troubleshooting steps in this help document: Stop Adobe Creative Cloud from opening in trial mode after purchase?