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Adobe portfolio emails

New Here ,
Mar 16, 2019 Mar 16, 2019

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My Adobe Portfolio contact page sends emails to ‘Social’ within my gmail account. And not Primary. Why is this? I’ve missed a potential client lead by not seeing the email they send me through my form.. Is there a way of changing the settings?

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correct answers 1 Correct answer

Community Expert , Mar 16, 2019 Mar 16, 2019

This is not an Adobe problem.  It's a G-mail problem.   G-mail sorts messages by what it "thinks" is the best match.  If it doesn't suit your needs, you can move desired messages from Social  folder into your Inbox.  And then create a rule for all future messages that come from your Portfolio site.

Learn How to Move Messages Between Inbox Tabs in Gmail

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Community Expert ,
Mar 16, 2019 Mar 16, 2019

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This is not an Adobe problem.  It's a G-mail problem.   G-mail sorts messages by what it "thinks" is the best match.  If it doesn't suit your needs, you can move desired messages from Social  folder into your Inbox.  And then create a rule for all future messages that come from your Portfolio site.

Learn How to Move Messages Between Inbox Tabs in Gmail

Nancy O'Shea— Product User, Community Expert & Moderator

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