Adobe Portfolio - Live Update button missing

[louisek18881800]

Hello, My live update button is missing on my adobe portfolio so it won't allow me to make changes, how do I make it come back?

[John T Smith]

There is no forum for that product here, Portfolio help may be obtained at the links below
https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/themes
https://portfolio.adobe.com/
And Lighrtroom Integrations
https://blogs.adobe.com/jkost/tag/portfolio
https://lightroomkillertips.com/getting-images-lightroom-adobe-portfolio-just-got-lot-easier/
https://digital-photography-school.com/create-beautiful-online-gallery-lightroom-classic-cc-adobe-po...

[Nancy OShea]

Hello Louisek,

Sorry for the late reply. 

Do you have a paid Creative cloud plan?

Please log-in to your account below to confirm your plan is active and payment details are up to date.
https://account.adobe.com/plans

Log-in to Portfolio below.  Trying using a different web device that supports cookies and does not have script blocking add-ons.  Also try decreasing zoom level -- on a desktop Ctrl/Cmd +  - (minus).  Repeat as needed.

https://portfolio.adobe.com/

Post back if you still need help.

[angelica_backstrom]

Hi,

I have the same issue as Louise and I have checked that my plan is up to date as well as tried the zoom in/out solution. It did not resolve the issue. Could someone please let me know if there's another solution?

Thanks!

[Nancy OShea]

Try using a different device.  Portfolio's editing portal is designed to work with the latest desktop browsers: 

• Firefox (PC & Mac),
• Chrome (PC & Mac),
• MS Edge (PC only),
• Safari (Mac only).

https://help.myportfolio.com/hc/en-us/articles/360038045914-Supported-Browsers-and-Devices

If you continue to have trouble, please submit a ticket to Portfolio Support.