Copy link to clipboard
Copied
I am trying to download the Premiere Elements 2021 trial and about 80% I get this error
0x c0000022 CustomHook_HD_EO.exe - application error.
I have tried several times. Uninstalled and folders. Turned off firewall and defender virus.
Windows 10 Pro 64 bit
Copy link to clipboard
Copied
that's a compatibility error generated by your os, Adobe Premiere Elements system requirements
Copy link to clipboard
Copied
I have brand new windows 10 pro 64 bit dell
i7 gen 11
It should be compatible
Copy link to clipboard
Copied
what's you win 10 version?
Copy link to clipboard
Copied
20h2
Copy link to clipboard
Copied
that's good. now, start these steps Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows (adobe.com)
Copy link to clipboard
Copied
Hello,
I am also facing this issue, about almost 70% i got same error and i have updated windows too.
Kindly guide me what i should do? Thanks.
Regards:masticating