Adobe Premiere Elements

New Here ,
Sep 09, 2021 Sep 09, 2021

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I had to factory reset my pc and couldn't save my adobe premiere elements 2020. i no longer have the disc or the access code but my adobe account still shows that i have it or at least had it. is there a way to re-download it or am i going to have to purchase it again?

 

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Adobe Employee ,
Sep 09, 2021 Sep 09, 2021

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Default, you should be able to download the software from your account. Please see https://helpx.adobe.com/download-install/kb/downloaded-older-app.html for steps on how to download Premiere Elements 2020.

 

If you encounter any error messages, then please update this public discussion.

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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>or the access code

 

Are you saying that you did not keep a copy of your serial number in a safe place?

 

Log-in to your Adobe account and click this link https://account.adobe.com/products to see if you registered your serial number

 

IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD
-plus a text file containing your serial number

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