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cole189
Participant
June 21, 2019
Question

Adobe products won't delete from my system.

  • June 21, 2019
  • 3 replies
  • 2048 views

Ok ive been dealing with his issue for awhile now. When ever i go to uninstall adobe animate or adobe illustrator i get "Windows cannot find C:Program files\Common Files\Adobe\Adobe Desktop Common\HDbox\Uninstaller.EXE" its acting like i already uninstalled it but i click on illustrator or animate and they boot up just fine almost like nothing happened so they havnt been deleted and are just sitting on my pc taking up space please help.

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3 replies

Nancy OShea
Community Expert
Community Expert
June 21, 2019

Do you have administrative permissions on your computer?  If not, contact your IT department.  See link below for details

https://www.groovypost.com/howto/create-manage-user-account-privileges-windows-10/

Nancy O'Shea— Product User & Community Expert
June 21, 2019
cole189
cole189Author
Participant
June 21, 2019

i used that and it did nothing

cole189
cole189Author
Participant
June 21, 2019

these are the warnings i get